Aliyah Watkins
Gilbert,AZ
Summary
Driven and customer-focused, I excelled at Culver’s by enhancing team efficiency and safety, and boosting customer satisfaction through exceptional service and problem-solving skills. Trained new members, showcasing strong leadership and organizational abilities. Proven expertise in cash handling and teamwork, contributing significantly to peak period management without compromising service quality.
Overview
2
2
years of professional experience
Work History
Team Member
Culver’s
10.2022 - 01.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Education
Marcos De Niza High School
Tempe, AZSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Following instructions
- Attention to detail
Timeline
Team Member
Culver’s
10.2022 - 01.2025
Marcos De Niza High School