Aliyah Wilson
Portland,OR
Summary
Dedicated professional with a proven track record at Providence Hospital, adept in patient care and maintaining stringent hygiene protocols. Demonstrates exceptional teamwork and collaboration, alongside a keen attention to detail. Achieved significant improvements in patient satisfaction and efficiency, underscoring a commitment to professionalism and ethics.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Caregiving
Almost Family
10.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Provided compassionate and patient-focused care to cultivate well-being.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored clients' overall health and well-being and noted significant changes.
- Help patients perform range of motion exercises to prevent loss of function during care
Order Picker/Warehouse Shipper
Pomegranate
10.2022 - Current
- Demonstrated versatility within the warehouse workforce by cross-training in multiple roles beyond order picking responsibilities.
- Excellent communication skills, both verbal and written.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Supported quality assurance initiatives by carefully inspecting products before packaging them for shipment.
Grocery Store Manager
Grocery Outlet
03.2019 - 02.2023
- Implemented loss prevention strategies to minimize shrinkage rates while maintaining high-quality customer service standards.
- Improved customer satisfaction levels by maintaining a well-stocked and organized store environment while addressing concerns promptly.
- Promoted an inclusive work environment by fostering teamwork among employees from diverse backgrounds and skill sets.
- Developed a strong rapport with customers by responding promptly to inquiries, addressing concerns effectively, and ensuring their shopping experience was enjoyable.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Education
No Degree - Medical Assisting
Concorde Career College
Portland, OR03-2025
Skills
- Patience and resilience
- Professionalism and ethics
- Basic life support
- Reliability and punctuality
- Willingness to learn
- Attention to detail
- Multitasking Abilities
- Patient care
- Calm under stress
- Relationship building
- Geriatric care
- Teamwork and collaboration
Certification
- Basic Life Support Certification (BLS)
Timeline
Caregiving
Almost Family
10.2024 - Current
Order Picker/Warehouse Shipper
Pomegranate
10.2022 - Current
Grocery Store Manager
Grocery Outlet
03.2019 - 02.2023
No Degree - Medical Assisting
Concorde Career College
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