- Music
- Acting and Theater
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Dance
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteer Work
- Outdoor Recreation
- Participate in volleyball and flag football, as recreational activities to maintain physical fitness
- Volunteering with youth sports programs as a Colorguard Coach
- Marching Band
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Baking
ALIYAH GLOVER
Bolingbrook,Illinois
Summary
Dynamic kitchen professional with a proven track record at Parlor Doughnuts, excelling in order fulfillment and customer service. Adept in sanitation compliance and kitchen organization, I thrive in high-volume environments, ensuring timely service and positive guest experiences. Strong team collaborator committed to maintaining food safety standards. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Kitchen/Team Member
Parlor Doughnuts
12.2024 - 10.2025
- Prepared and assembled doughnut products according to standard recipes and quality guidelines.
- Maintained cleanliness and organization of kitchen equipment and work areas.
- Assisted in inventory management by tracking ingredient usage and restocking supplies.
- Collaborated with team members to ensure timely completion of orders during peak hours.
- Contributed to positive customer experiences through efficient order fulfillment and friendly service.
- Adapted quickly to new procedures and menu items while maintaining product consistency.
- Operated kitchen equipment safely, including fryers, mixers, and ovens, following safety protocols.
- Collaborated with team members to expedite orders during peak hours, minimizing wait times for customers.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Compasskids Intern
Compass Church
05.2025 - 08.2025
- Supported administrative tasks, ensuring smooth operations and timely communication within teams.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Assisted in lesson planning and organizing
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Participated in workshops and presentations related to projects to gain knowledge.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Worked directly with children from age 0-5th grade teaching and guiding playtime
- Helped organized and execute special events
- Sorted and organized files, spreadsheets, and reports.
Am Server
Holiday Inn and Suites
04.2024 - 08.2024
- Provided exceptional customer service in high-pressure dining environment, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing tasks to deliver timely food and beverage service.
- Collaborated with kitchen staff to ensure accurate order fulfillment and prompt delivery of meals.
- Trained new servers on menu items, service protocols, and restaurant standards for optimal performance.
- Handled cash transactions accurately, including processing payments and managing tips efficiently.
- Resolved customer complaints professionally, enhancing overall dining experience and fostering positive relationships.
- Monitored dining area cleanliness and organization, ensuring compliance with health and safety regulations.
- Assisted in inventory management by tracking stock levels and notifying management of shortages or discrepancies.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Crew Member
McDonald's
05.2022 - 02.2024
- Delivered exceptional customer service by accurately taking orders and addressing inquiries.
- Maintained cleanliness and organization of dining and kitchen areas to ensure compliance with health standards.
- Operated kitchen equipment efficiently, contributing to timely food preparation and delivery.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall service speed.
- Implemented best practices for food safety, resulting in improved hygiene standards across workstations.
- Resolved customer complaints effectively, ensuring satisfaction and fostering repeat business relationships.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Busser
Cheddar's Scratch Kitchen
07.2021 - 05.2022
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted servers in delivering food and beverages promptly to optimize service efficiency.
- Supported setup and breakdown of dining spaces for large events, ensuring readiness for service.
- Collaborated with kitchen staff to ensure timely replenishment of supplies and utensils.
- Monitored table settings and restocked items as needed to maintain operational flow.
- Executed thorough cleaning procedures for tables, chairs, and floors during peak hours.
- Addressed guest inquiries regarding menu items to improve customer satisfaction levels.
- Reset and cleaned tables quickly to prepare for new customers.
Education
Associate of Arts - Theatre
Joliet Junior College
Joliet, IL12-2027
High School Diploma -
Bolingbrook High School
Bolingbrook, IL05-2023
Skills
- Sanitation compliance
- Customer service
- Order fulfillment
- Team collaboration
- Cash handling accuracy
- Communication skills
- Kitchen organization
- Food safety
- Basic culinary techniques
- High volume dining
- Order accuracy
- Menu item knowledge
Certification
Food Handler Allergen
CPR
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Compasskids Intern
Compass Church
05.2025 - 08.2025
Kitchen/Team Member
Parlor Doughnuts
12.2024 - 10.2025
Am Server
Holiday Inn and Suites
04.2024 - 08.2024
Crew Member
McDonald's
05.2022 - 02.2024
Busser
Cheddar's Scratch Kitchen
07.2021 - 05.2022
Associate of Arts - Theatre
Joliet Junior College
High School Diploma -
Bolingbrook High School