Aliyah Kimmey
Summary
Enthusiastic and reliable cocktail waitress/bottle server that takes pride in providing excellent customer service and creating memorable clubbing experiences for guests. Skilled in upselling, creating relationships, and making every guest feel like a VIP! Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
Certification
Work History
Cocktail Server
Lavo - Tao Group
09.2023 - Current
- Increased sales by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Collected card & cash payments for tables served, never having an incident involving incorrect cash at end-of-night bag drop.
Cocktail Waitress
Vesper Club
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Honed skills of working independently and collaboratively in a team environment.
- Answered customers' questions on bottle service, recommended items, and recorded order information.
Education
Bachelor of Arts - Journalism
Temple University
Philadelphia, PA05.2022
Skills
- Flexible Schedule
- POS Systems
- Relationship Management
- Cash Handling
- Payment Processing
- Helpful and Service-Oriented
- Awareness of Alcohol Intake
Certification
- Alcohol Awareness Certification
Timeline
Cocktail Server
Lavo - Tao Group
09.2023 - Current
Cocktail Waitress
Vesper Club
Bachelor of Arts - Journalism
Temple University