Aliyanah Thomas

• Prepare about more than 10 meals a day, according to recipes and menus, adjusted ingredients and cooking times accordingly
• Adhered to food safety standards when storing and preparing foods
• Cleaned kitchen equipment, surfaces, utensils and dishes
• Checked quality of ingredients before use in order to ensure freshness
• Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans
• Coordinated with wait staff to ensure timely delivery of meals to customers
• Organized storage areas for efficient usage of space
• Inspected kitchens for sanitary conditions before the start of each shift
• Resolved customer complaints regarding food quality or services provided
• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate
• Followed established procedures and requirements for safe food handling, storage and service
• Operated grills, fryers and broilers to cook items to quality guidelines
• Wrapped, dated and labeled food items in storage for safety and freshness
• Enforced proper sanitation practices to prevent spoiling or contamination of foods
• Chopped, diced and sliced vegetables and fruit ahead of rush periods
• Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction
• Maintained safe operations of food prep equipment to reduce complications and retain safety procedures
• Used standardized recipes and other instructions to prepare food
• Grilled and deep fried various foods from meats to potatoes

Greeted customers, answered any questions they had about the store's products and services

• Verified that customers were of legal age to purchase alcohol or tobacco products
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change
• Stocked shelves with merchandise when needed
• Answered customer inquiries regarding store policies and procedures
• Conducted 10+ price checks for special orders or discounts as requested by customers
• Assisted customers over the phone regarding store operations, product information and order placement
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
• Ensured compliance with all safety regulations within the store environment
• Provided excellent customer service while promoting loyalty programs to increase sales potential
• Organized promotional displays or arrange merchandise on counters or tables to promote sales
• Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions
• Identified discrepancies between actual count and register balance; made corrections accordingly
• Performed other duties as assigned by management
• Operated cash register or POS system to receive payment by cash, check and credit card
• Accepted cash and credit card payments, issued receipts and provided change
• Answered customer questions and provided store information
• Collected payments and provided accurate change
• Delivered high level of customer service to patrons using active listening and engagement skills
• Helped customers find specific products, answered questions, and offered product advice
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity