Summary
Overview
Work History
Education
Skills
Additional Information
Quote
Work Availability
Timeline
BusinessAnalyst
Aliyia Greene

Aliyia Greene

St Louis,MO

Summary

Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational and communication skills.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Barista

Marriott
SAINT LOUIS, MO
06.2021 - Current
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas
  • Clean or sanitize work areas, utensils, or equipment
  • Clean service or seating areas
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning
  • Describe menu items to customers or suggest products that might appeal to them
  • Order, receive, or stock supplies or retail products
  • Provide customers with product details, such as coffee blend or preparation descriptions
  • Receive and process customer payments
  • Serve prepared foods, such as muffins, biscotti, or bagels
  • Stock customer service stations with paper products or beverage preparation items
  • Take customer orders and convey them to other employees for preparation
  • Take out garbage
  • Weigh, grind, or pack coffee beans for customers
  • Wrap, label, or date food items for sale
  • Create signs to advertise store products or events
  • Demonstrate use of retail equipment, such as espresso machines
  • Prepare or serve menu items, such as sandwiches or salads
  • Set up or restock product displays
  • Slice fruits, vegetables, desserts, or meats for use in food service
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
  • Balance receipts and payments in cash registers
  • Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment
  • Brew coffee and tea, and fill containers with requested beverages
  • Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.

Shopper

AMAZON
SAINT LOUIS, MO
05.2021 - 08.2021
  • Responsible for coordinating and assisting customers with their shopping needs and take task on behalf of them
  • Store shoppers process orders according to customers' specifications, needs, and budget limitations

sales representative

RUE 21
SAINT LOUIS, MO
02.2021 - 05.2021
  • Greet customers and ascertain what each customer wants or needs
  • Prepare sales slips or sales contracts
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Clean shelves, counters, and tables
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
  • Bag or package purchases, and wrap gifts
  • Estimate quantity and cost of merchandise required, such as paint or floor covering
  • Exchange merchandise for customers and accept returns
  • Ticket, arrange and display merchandise to promote sales
  • Inventory stock and requisition new stock
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Place special orders or call other stores to find desired items
  • Prepare merchandise for purchase or rental
  • Maintain records related to sales
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Compute sales prices, total purchases and receive and process cash or credit payment
  • Answer questions regarding the store and its merchandise
  • Describe merchandise and explain use, operation, and care of merchandise to customers.

Cashier/FOH Team Member

HAMRA ENTERPRISES/Noodles And Company
Saint Louis, MO
09.2019 - 02.2021
  • NOODLES, SAINT LOUIS
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Contributed to team success by completing jobs quickly and accurately.
  • Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
  • Sought out ways to go above and beyond job requirements.
  • Learned all required tasks quickly to maximize performance.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Operated register to process payments and collect cash payment for order totals.
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Completed inventory counts and ordered merchandise.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Greeted over 300 Guest per day.
  • Maintain sanitation, health, and safety standards in work areas
  • Clean food preparation areas, cooking surfaces, and utensils
  • Verify that prepared food meets requirements for quality and quantity
    Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold
    Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Education

High School Diploma -

Central Visual And Performing Arts
Saint Louis, MO
08.2017 - 05.2021

Skills

  • Team Building
  • Technical Support
  • Fluent in english
  • Proficient in Pos and micros systems
  • Complaint resolution
  • Critical Thinking
  • Good Telephone Etiquette
  • Excellent Communication
  • Customer Service
  • Store Policies and Procedures
  • POS Software
  • Energy and Physical Stamina
  • Brand Promotion
  • Flexible Hours
  • Strong Communication and Interpersonal Skills
  • Safety and Cleanliness Standards
  • Ability to Lift 40 pounds
  • Store Opening and Closing
  • Friendly and Helpful
  • Customer Assistance
  • Register Opening and Closing
  • Retail Merchandising
  • Positive Customer Engagement
  • Relationship Building
  • Basic Mathematics
  • Decision Making
  • Creative Thinking
  • Staff Support
  • Detail-Oriented
  • Guest Services
  • Purchase Packaging
  • Time Management
  • Cash Handling
  • Equipment Checks and Assessments
  • Inventory Management
  • Packaging and Labeling
  • Display Maintenance
  • Espresso Machine Operation and Maintenance
  • Front of House Operations
  • Coffee Machine Demonstrations
  • Machinery Troubleshooting and Maintenance
  • Customer Retention
  • Coffee and Tea Preparation
  • Food Storage Management
  • Workstation Maintenance
  • Stocking Supplies and Retail Products
  • Product Upselling and Cross Selling
  • Verbal and Written Communication
  • Food Serving and Preparation
  • Payment Processing
  • Hospitality and Professionalism
  • Organization and Prioritization
  • Product Advertising
  • Process Control
  • Engaging with Diverse Customers
  • Sales and Promotions
  • Attention to Detail
  • Honest and Ethical

Additional Information

As a person I am enthusiastic and genuine. I'm very passionate about everything I do and I love helping others. I love to make others smile and laugh and feel extremely accomplished when I do so. I also love to complete my work in a timely manner. I am a go-getter and I do not mind chasing after what I want.

Quote

People who succeed have momentum. The more they succeed, the more they want to succeed, and the more they find a way to succeed. Similarly, when someone is failing, the tendency is to get on a downward spiral that can even become a self-fulfilling prophecy.
Tony Robbins

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Barista

Marriott
06.2021 - Current

Shopper

AMAZON
05.2021 - 08.2021

sales representative

RUE 21
02.2021 - 05.2021

Cashier/FOH Team Member

HAMRA ENTERPRISES/Noodles And Company
09.2019 - 02.2021

High School Diploma -

Central Visual And Performing Arts
08.2017 - 05.2021

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Aliyia Greene