Aliyyah Bey
Houston
Summary
Professional and prepared healthcare access professional with strong experience ensuring seamless patient admissions and registration processes. Proven ability to work collaboratively within teams to achieve organizational goals and adapt to changing needs. Skilled in patient communication, insurance verification, and data management, providing reliable support in fast-paced environment. Known for maintaining high standards and delivering results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Access Representative III
T.I.R.R. Memorial Hermann Hospital
01.2015 - Current
- Manages insurance verification processes to ensure coverage and eligibility for patients.
- Protects the financial integrity of the facility by confirming patient liability, establishing payment arrangements, discussing payment options, screening for eligibility, and ensuring the accuracy of all functions performed by staff across all departmental areas of responsibility.
- Aids in day-to-day operations for the Admissions and Financial Services department, monitors assigned reports, and ensures adherence to healthcare regulations and best practices.
- Collaborates with senior leadership to develop long-term strategic goals, ensuring alignment with organizational mission and values; adheres to all Memorial Hermann policies, procedures, and standards.
- Guarantees safe care to patients, staff, and visitors; adheres to policies, procedures, and standards within budgetary specifications, including time management, supply management, productivity, and quality of service.
- Designs and implements community outreach initiatives that increase access to healthcare services for underserved populations, resulting in an increase in public engagement.
- Spearheads organizational culture by implementing training programs and workshops, improving staff awareness, and creating a more inclusive work environment, driving strategies to enhance patient care and staff collaboration. Participates in the preparation and presentation of staff education and in-services.
Education
Certified Community Health Worker -
Health and Human Services
Bachelor of Science - Healthcare Administration
Belhaven University
MS01-2026
Associate of Arts -
Houston Community College
Houston01-2012
No Degree - Medical Billing & Coding
Remington College
Houston, TX01-2012
Skills
- Healthcare Administration & Operations
- Patient Access
- Regulatory Compliance & Quality Assurance
- Patient-Centered Care Initiatives
- Stakeholder Collaboration & Partnerships
- Performance Metrics & Data Analysis
- Budget Management & Resource Allocation
- Strategic Planning & Program Development
- Conflict Resolution & Change Management
- Employee Resource Groups (ERGs) Leadership
- Staff Training & Development
- Strategic planning collaboration
Certification
- Certified Community Health Worker, Texas Health and Human Services - 06/2027
Timeline
Patient Access Representative III
T.I.R.R. Memorial Hermann Hospital
01.2015 - Current
Certified Community Health Worker -
Health and Human Services
Bachelor of Science - Healthcare Administration
Belhaven University
Associate of Arts -
Houston Community College
No Degree - Medical Billing & Coding
Remington College