ALIZ RODRIGUEZ
North Richland Hills,United States
Summary
5+ years of exceptional oral and written communication, active listening, and problem-solving abilities. Team-oriented mentality and a commitment to customer satisfaction. Works well under pressure and with others, is self-confident, self-managed, and can work with little to no supervision. Quick learner, flexible, process-oriented, and problem solver.
Overview
5
5
years of professional experience
Work History
Devil & Angel
Shift Lead
03.2024 - Current
- Provided superior training and leadership.
- I was in charge of conducting interviews, hiring, and firing employees as needed.
- Inventoried materials on a weekly basis, keeping meticulous and up-to-date records.
- Handled customer service inquiries in an efficient manner while providing excellent customer service.
Racetrac
Guest Service Associate
12.2021 - Current
- Provided exceptional customer service to every customer by leveraging extensive product and service knowledge, and creating warm, welcoming environments.
- Used highly effective selling skills while properly engaging with, and presenting solutions to customers.
- I did cross-training and backed up customer service managers.
3 Parrots Taco Shop
Cashier/Server
07.2020 - 07.2021
- Provided each guest with a memorable experience in order to increase loyalty, and encourage repeat business.
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift.
Education
High School Diploma -
Watson High School
05-2022
Skills
- Communication
- Customer service
- Fast Learner
- Leadership
- Dependable and responsible
- Organizational skills
Timeline
Devil & Angel
Shift Lead
03.2024 - Current
Racetrac
Guest Service Associate
12.2021 - Current
3 Parrots Taco Shop
Cashier/Server
07.2020 - 07.2021
High School Diploma -
Watson High School
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