ALIZA CHAVEZ
Marysville,CA
Summary
Motivated professional with a strong work ethic and adaptability, recognized for delivering exceptional customer service. Proven ability to manage multiple tasks while maintaining high standards and ensuring positive client experiences. Quick to master new skills and thrive in unsupervised environments, enhancing team productivity and efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Hotel Room Attendant
Hollbrooke Hotel
Grass Valley, CA
09.2024 - Current
- Provided excellent customer service by greeting guests warmly upon arrival and departure.
- Stocked cart with supplies for the day's work according to established par levels.
- Cleaned guest rooms, including making beds, replenishing linens, cleaning bathrooms and vacuuming.
- Organized linen closets ensuring that they are well stocked with fresh linens at all times.
- Followed instructions from supervisors about special cleaning projects that may arise.
- Supplied guests with requested items such as extra pillows, blankets, towels and toiletries.
Food Service Worker
Beale Bowling Lanes
01.2022 - 09.2024
- Monitored inventory levels of food items used during meal services.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Followed established cash handling procedures when collecting payment from customers.
- Assisted with unloading deliveries from suppliers into storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Church Youth Leader
01.2016 - 12.2022
- Coached and mentored youth in developing leadership skills.
- Developed educational materials, such as Bible study guides, for use by the church's youth ministry.
- Attended annual conferences and other events related to youth ministry development.
- Assessed needs of youth group members and provided appropriate support or resources when needed.
- Mentored, instructed and supervised participating youths through collaborative efforts with like-minded, creative and inspirational team members.
- Helped with advertising initiatives to recruit additional youth into programs.
Peninsula Pet Clinic
01.2019 - 12.2020
- Assisted with filing the files of all patients, picking up calls for appointments, and answering questions that were asked about their animals' health.
- Other responsibilities I had were cleaning the kennels, bathing the dogs, walking the dogs, and washing the laundry after the dogs were picked up from the clinic.
Education
High School Diploma -
San Pedro Senior High School
San Pedro01.2022
Skills
- Bilingual
- Hardworking
- Motivated
- Adaptable
- Fast learner
- Enthusiastic to help people
- Good with animals
- Good with kids
- Customer service
- Inventory control
- Attention to detail
- Team collaboration
Certification
- Food Handler Certified
Languages
Spanish
Professional
Timeline
Hotel Room Attendant
Hollbrooke Hotel
09.2024 - Current
Food Service Worker
Beale Bowling Lanes
01.2022 - 09.2024
Peninsula Pet Clinic
01.2019 - 12.2020
Church Youth Leader
01.2016 - 12.2022
High School Diploma -
San Pedro Senior High School