ALIZA FELIX
Waterford,CA
Summary
Im a dedicated professional with a strong background in enhancing customer satisfaction through efficient problem resolution and bilingual communication. Effectively collaborates with diverse teams to achieve service goals while maintaining organization and focus.
Overview
2
2
years of professional experience
Work History
Burger King
Burger King
Waterford, CA
10.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Server
Taquiera Castilo
Waterford, CA
06.2025 - 09.2025
- Provided exceptional customer service to guests
- Efficiently managed tables taking orders and delivering food and beverages
- Accurately processed customer payments and handled cash transactions
- Resolved customer complaints and acted professionally
- Collaborated and worked together with all employees and kitchen staff
- Maintained a clean and organized dining area
Customer Service Assistant
La Mexicana Del Valle
Waterford, CA
12.2024 - 05.2025
- Ensured positive customer experiences by assisting customers with inquiries and resolving issues
- Maintained the stocked shelves
- Managed daily cash handling
- Maintained a clean and organized store
- Worked with team members to meet sales goals and foster a supportive work environment
Education
High School -
Waterford High School
Waterford, CA01-2025
Skills
- Customer service
- Team player
- Multitasking skills
- Strong organizational and time-management skills
- Organizational skills
- Ability to work independently and as part of a team
- Cash handling
- Problem solving
- Exceptional communication
- Bilingual (Seal of Biliteracy)
- Positive attitude
- Critical thinking
Timeline
Burger King
Burger King
10.2025 - Current
Server
Taquiera Castilo
06.2025 - 09.2025
Customer Service Assistant
La Mexicana Del Valle
12.2024 - 05.2025
High School -
Waterford High School