Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALIZA FELIX

Waterford,CA

Summary

Im a dedicated professional with a strong background in enhancing customer satisfaction through efficient problem resolution and bilingual communication. Effectively collaborates with diverse teams to achieve service goals while maintaining organization and focus.

Overview

2
2
years of professional experience

Work History

Burger King

Burger King
Waterford, CA
10.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Server

Taquiera Castilo
Waterford, CA
06.2025 - 09.2025
  • Provided exceptional customer service to guests
  • Efficiently managed tables taking orders and delivering food and beverages
  • Accurately processed customer payments and handled cash transactions
  • Resolved customer complaints and acted professionally
  • Collaborated and worked together with all employees and kitchen staff
  • Maintained a clean and organized dining area

Customer Service Assistant

La Mexicana Del Valle
Waterford, CA
12.2024 - 05.2025
  • Ensured positive customer experiences by assisting customers with inquiries and resolving issues
  • Maintained the stocked shelves
  • Managed daily cash handling
  • Maintained a clean and organized store
  • Worked with team members to meet sales goals and foster a supportive work environment

Education

High School -

Waterford High School
Waterford, CA
01-2025

Skills

  • Customer service
  • Team player
  • Multitasking skills
  • Strong organizational and time-management skills
  • Organizational skills
  • Ability to work independently and as part of a team
  • Cash handling
  • Problem solving
  • Exceptional communication
  • Bilingual (Seal of Biliteracy)
  • Positive attitude
  • Critical thinking

Timeline

Burger King

Burger King
10.2025 - Current

Server

Taquiera Castilo
06.2025 - 09.2025

Customer Service Assistant

La Mexicana Del Valle
12.2024 - 05.2025

High School -

Waterford High School
ALIZA FELIX