ALIZA LANDINO
Chatham,NJ
Summary
Dynamic PMO Manager with over 5 years of experience leading project management offices in fast-paced environments. Proven track record of driving successful project outcomes through strategic planning, stakeholder engagement, and effective resource allocation. Seeking a challenging role where my skills can be utilized to drive organizational success and exceed company goals.
Overview
29
29
years of professional experience
Work History
PMO Manager
ConvergeOne
01.2019 - Current
- Responsible for strategic services delivered within Professional Services Project Management Office
- Manage, support, and provide leadership surrounding delivery of professional services
- Continually improved PMO services and results, while working closely with executive leadership to monitor, measure, and manage changes within our organization.
- Monitored project progress, identified risks and took corrective action as needed.
- Enhanced team collaboration by establishing clear communication channels and fostering culture of transparency and accountability.
- Implemented performance measurement techniques and metrics to objectively assess effectiveness of PMO processes and employee performance.
- Streamlined project management processes by implementing standardized templates and documentation, leading to increased efficiency and reduced errors.
- Championed culture of continuous learning by organizing training sessions, workshops, and conferences that kept PMO team up-to-date on industry best practices.
- Championed continuous improvement efforts within our PMO by actively seeking stakeholder feedback and incorporating best practices into policies and procedures.
- Collaborated with executive leadership to define strategic objectives aligned with organizational goals, ensuring successful implementation at the PMO level.
- Managed diverse cross-functional teams with effective leadership skills, fostering positive working relationships among team members for optimal performance.
Project Manager, Project Management Office
ConvergeOne
09.2014 - 01.2019
- Responsible for interfacing complex projects with customers at the trusted ConvergeOne customer interface
- Worked closely with architecture and consulting teams in delivering successful engagements
- Earned Six Sigma Yellowbelt.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Maintained open communication by presenting regular updates on project status to customers.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Director of Telecommunications and Support Services
Novadebt
02.1995 - 09.2014
- Responsible for the telecommunication needs of all business units, managing two call centers and support departments
- Served as a member of the management team and community outreach leader.
- Collaborated with IT department to integrate telecommunication systems into company-wide networks, improving data sharing capabilities.
- Designed innovative telecommunication solutions tailored to meet specific organizational needs, incorporating industry trends and emerging technologies. Developed strategies that maintain and strive to improve client satisfaction and increase company revenue.
- Provided continual support to the departments under direct supervision through coaching performance evaluation and listening sessions.
- Maintained and built internal and external business/community relationships.
- Processed and analyzed statistical reports to evaluate team performance and monitored time and attendance.
- Developed and implemented new program initiatives.
- Outreach Team Leader – Volunteered in community and helped coordinate outreach initiatives with team members; cultivated new volunteer opportunities within the community.
- Team Leader on Strategic Initiatives – Mentor Program Leader, EAP Team Member & Latin Community Team Member.
Skills
- Management
- Process Development
- Effective Communicator
- Organizational Skills
- Coaching and Training
- Problem Solving
- Strategic Thinker
- Experience with Continuous Improvement Initiatives
- Team Leadership
References
Available upon Request
Timeline
PMO Manager
ConvergeOne
01.2019 - Current
Project Manager, Project Management Office
ConvergeOne
09.2014 - 01.2019
Director of Telecommunications and Support Services
Novadebt
02.1995 - 09.2014