Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
5
5
years of professional experience
Work History
Sales and Service Team Leader
Alo Yoga
07.2024 - Current
Drove team revenue totals by bringing in top sales numbers.
Developed high-performing sales team by providing ongoing training, feedback, and support.
Optimized daily workflows to drive increased productivity among team members.
Provided insightful guidance on product offerings that led to higher-value transactions and increased profitability per sale.
Developed comprehensive strategies tailored toward penetrating untapped markets while maintaining strong existing client relationships.
Boosted sales performance by implementing strategic training programs for the sales team.
Key Holder Supervisor
Cotton On
10.2021 - 12.2022
Ensured compliance with company policies by educating staff on expectations and taking corrective action when necessary.
Received and counted money.
Streamlined inventory management processes for increased efficiency and reduced stock discrepancies.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Managed store personnel by delegating tasks and supervising daily operations.
Enhanced store sales by implementing effective visual merchandising strategies and product placement.
Marked-down clearance items and relocated merchandise to proper store areas.
Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Completed store opening and closing procedures.
Court Monitor
Cosmic Air
01.2020 - 07.2020
Kept games moving by maintaining game rules and managing game conflicts.
Conferred with sporting officials, coaches and players to provide information, coordinate activities and discuss problems.
Implemented and developed programs to promote physical fitness, teamwork and healthy living.
Effectively noted particular rulings, comments, and data as requested.
Education
Bachelor of Arts - Political Science
University of California - Los Angeles
Los Angeles, CA
06.2025
Skills
Product Merchandising
Inventory and Stocking
Delegation and Supervision
Performance monitoring
Cash Handling
Fluent in English, Spanish, and Korean
Multitasking
Store operations
Loss Prevention
Timeline
Sales and Service Team Leader
Alo Yoga
07.2024 - Current
Key Holder Supervisor
Cotton On
10.2021 - 12.2022
Court Monitor
Cosmic Air
01.2020 - 07.2020
Bachelor of Arts - Political Science
University of California - Los Angeles
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