Alizéa Rivera-Reyes
ArroChem
Denver,NC
1
Certification
2027
years of professional experience
I’m an Operator at Arrochem with lots of knowledge with handling running lines of different chemicals, soaps, cleaners, etc. I worked at an Ice Cream store for 4 years as my first job during High School. Working there has taught me about having patience with customers, even if they’re rude to you. Learning on how to open up more and gain better communication skills. I wasn’t that best at counting money but once I started working, I got very comfortable with handling money and typing in debit/credit card information if needed and handling money orders.
Work History
Operator
- Collaborated with quality control to ensure product specifications were consistently met during production runs.
- Maintained accurate records of production data, ensuring compliance with industry regulations and internal standards.
- Conducted routine inspections of machinery, identifying issues early to prevent disruptions in operations.
- Supported inventory management by monitoring stock levels and assisting with order fulfillment processes.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
Operator
3 Months- Operated production machinery, ensuring optimal performance and adherence to safety protocols.
- Monitored equipment for maintenance needs, reducing downtime and enhancing operational efficiency.
- Assisted in training new team members on standard operating procedures and safety guidelines.
- Implemented process improvements that streamlined workflows and increased productivity within the team.
- Worked outside in all weather conditions.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Made sure line was running well and product looked good and clean and packaged neatly
Ice Cream Manager
1 Year 1 Month- Oversaw daily operations, ensuring efficient production workflows and adherence to quality standards.
- Implemented staff training programs to enhance team performance and operational effectiveness.
- Streamlined inventory management processes, improving stock accuracy and reducing waste.
- Developed scheduling systems to optimize labor allocation and improve productivity rates.
- Coordinated with suppliers to ensure timely delivery of materials, maintaining production schedules.
- Led cross-functional team meetings to align goals and enhance communication across departments.
- Fostered a positive work environment, encouraging employee engagement and professional development opportunities.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Shift Leader
2 Years 8 Months- Supervised daily operations to ensure efficient workflow and optimal team performance.
- Trained and mentored new staff on best practices and company policies.
- Implemented inventory management systems to maintain stock levels and reduce waste.
- Monitored quality control processes to uphold product standards and customer satisfaction.
- Resolved customer inquiries effectively, enhancing overall guest experience and loyalty.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Scooper
2 Years 9 Months- Operated ice cream scooping equipment to efficiently serve customers.
- Maintained cleanliness and organization of work area, ensuring compliance with health standards.
- Assisted in inventory management by restocking supplies and tracking usage levels.
- Provided excellent customer service by communicating product offerings and addressing inquiries.
- Developed knowledge of menu items to recommend products effectively to customers.
- Handled cash register operations, processing transactions accurately and efficiently.
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Ensured optimal product quality by consistently checking inventory and removing expired items.
- Promoted a positive atmosphere by engaging with customers and providing cheerful service.
Education
Aesthetics - Aesthetician
High School Diploma
Skills
Attention to detail
Problem-solving
Teamwork and collaboration
Troubleshooting
Machine operation
Equipment operation
Efficient multitasking
Effective communication
Valid Driver's license
Safety compliance
Heavy lifting
Machine setup
Production work
Production procedures
Quality assurance
Hand-eye coordination
Equipment maintenance
Flexible schedule
Issue resolution
Loading and unloading
Customer service
Continuous improvement
Hand and foot coordination
Staff management
Chemical handling
Strong work ethic
Teamwork and communication
Positive attitude
Punctual and reliable
Following instructions
Computer skills
Picking and packing
Pallet jacks
Certification
Barbicide Certification
Dermalogica Certification
Timeline
Operator
ArroChem
07.2026 - CurrentRead More
Ice Cream Manager
Cookies N Creme
02.2025 - 03.2026Read More
Shift Leader
Cookies N Creme
07.2023 - 03.2026Read More
Scooper
Cookies N Creme
06.2023 - 03.2026Read More
Operator
SC Johnson Professional
Read More
Gaston College
Aesthetics from Aesthetician
Read More
Stuart W. Cramer High School
High School Diploma
Read More