Alizabeth Martin
Russellville,KY
Summary
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Highly-skilled emergency services professional calmly and quickly assesses medical situations. Results-focused leader successful at promoting safety programs and mentoring individuals on ways to avoid mishaps and accidents. History of championing program training in various organizations throughout well-established career. Fantastic critical thinker with great memory and efficiently organize vast amounts of data. Great at performing internal audits, conducting investigative reporting and transcribing information.
Overview
1
1
year of professional experience
Work History
Gym Manager
QuikFit
- Trained employees on general procedures, gym rules and duties.
- Generated leads through sales promotions and word-of-mouth.
- Interviewed and hired gym staff for various roles.
- Set and managed employee work schedules for coverage in assigned areas.
- Reviewed stock counts and ordered items to control inventory.
- Evaluated team members and offered helpful feedback by observing while performing duties and offering services to customers.
- Managed Personal Trainer schedule and stayed within budgeted non-session hours.
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
- Oversaw gym's childcare center by monitoring staff and operations.
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
- Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
- Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Registration Clerk
Medical Center Of Bowling Green
- Completed registration paperwork, verifying accurate patient information.
- Updated patient contact information to support accurate electronic medical records.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Answered patient questions and inquiries regarding registration process and documentation.
- Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
- Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
- Explained form wording to patients to help each understand information required.
- Processed medical records requests, assuring release only to appropriate parties proper authorization.
- Retrieved medical data for physicians and patients.
- Performed regular quality and validation assessments on patient data to verify accuracy.
Security Officer/EMT-Basic
Fluor
08.2022 - Current
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Provided education to familiarize patients with medical treatments and self-care.
- Followed all safety protocols and took necessary precautions while providing care.
- Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
- Handled patient transfers from one medical facility to another.
- Assessed medical conditions of patients in pre-hospital settings.
- Educated public on emergency medical services.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Interacted assertively but non-confrontationally with personnel and general public.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Wrote detailed reports of all security breaches and investigations.
- Issued access cards to authorized personnel to monitor access points.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Responded to any emergencies as instructed and with utmost efficiency.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
- Developed and implemented corrective action plans for non-compliance issues.
- Maintained up-to-date knowledge of applicable laws and regulations.
- Created and maintained compliant work environment.
- Communicated safety performance and progress to management and employees to provide up to date information.
Education
Emergency Medical Technology
Medical Center of Bowling Green
Bowling Green04.2022
High School Diploma -
Logan County High School
Russellville, KY05.2013
Skills
- Reading Comprehension
- Team Collaboration
- Employee Performance Assessment
- Revenue Growth
- Wellness Strategies
- Company Standards Enforcement
- Health and Wellness Education
- Hiring and Training
- Interviews and Hiring Procedures
- Emergency Preparedness
- Safety Courses
- Shift Work
- Safety Inspections
- OSHA Standards and Codes
- Emergency Protocol
- Government Regulations
- Hazard and Incident Management
- Risk Identification
- Fire and Safety Guidance
- Protective Equipment Knowledge
- CPR Certified
- Reporting
- Medical Records Management
- Scene Assessments
- Emergency Patient Triage
- Field Patient Assessments
- First Aid
- Emergency Medical Care
- Public Health and Safety
References
Dwayne Jenkins- (270) 999-3667
Tod Smith- (270) 619-6700
Ronnie Rosser- (270) 772-3970
Randi Embry- (270) 725-6484
Lori Wooldridge- (270) 604-5717
Jonathan Kirtley- (270) 619-6162
Timeline
Security Officer/EMT-Basic
Fluor
08.2022 - Current
Gym Manager
QuikFit
Registration Clerk
Medical Center Of Bowling Green
Emergency Medical Technology
Medical Center of Bowling Green
High School Diploma -
Logan County High School