Alizabeth Moore
Atlanta
Summary
Dynamic small business owner with a proven track record at Peacock Eats Catering, excelling in customer service and operations management. Achieved significant revenue growth through innovative marketing strategies and effective team leadership. Skilled in financial oversight and decision-making, fostering strong customer relations and enhancing brand loyalty.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Dedicated cook professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Co-Owner
Peacock Eats Catering
06.2019 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Bartender
Say When Saloon
06.2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Grill Cook
Fresh Ideas
08.2024 - 03.2025
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Efficiently managed time by prioritizing tasks according to importance and urgency.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
Cashier
Blue Jay Mart
12.2020 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Education
No Degree - Physiology
Cowley College
Ark City, KS01-2023
High School Diploma -
Crescent High School
Crescent, OK05-2012
Skills
- Customer service
- Small business operations
- Customer relations
- Decision-making
- Policy and procedure implementation
- Sales strategies
- Records management
- Operations management
- Business development
- Inventory management
- Report generation
- Innovation mindset
- Business growth
- Goal setting
- Staffing
- Problem-solving
- Multitasking and organization
- Clear communication
- Team building
- Task delegation
Timeline
Grill Cook
Fresh Ideas
08.2024 - 03.2025
Cashier
Blue Jay Mart
12.2020 - 09.2022
Co-Owner
Peacock Eats Catering
06.2019 - Current
Bartender
Say When Saloon
06.2018 - Current
No Degree - Physiology
Cowley College
High School Diploma -
Crescent High School
Similar Profiles
Leah GibsonLeah Gibson
Head Cook at Good Eats CateringHead Cook at Good Eats Catering
Olasunmbo Bukola OgedengbeOlasunmbo Bukola Ogedengbe
Registered Adult Nurse at Peacock Nursing HomeRegistered Adult Nurse at Peacock Nursing Home
Christopher M. ScullyChristopher M. Scully
General Manager at The Peacock InnGeneral Manager at The Peacock Inn
Alejandro NaranjoAlejandro Naranjo
Staff Auditor at Fulton and Kozak, LLCStaff Auditor at Fulton and Kozak, LLC
Garrett StoreyGarrett Storey
Director of Operations at Chick-fil-ADirector of Operations at Chick-fil-A