Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Alizabeth Tran

Salt Lake City,UT

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Beaches Tanning Center
West Jordan, Utah
11.2022 - 06.2024
  • Assisted customers with product selection and inquiries.
  • Maintained store inventory and organized merchandise displays.
  • Processed transactions accurately using point-of-sale systems.
  • Participated in promotional events to boost product visibility.
  • Trained new sales associates on store policies and procedures.
  • Conducted regular stock checks to ensure product availability.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed transactions using a point-of-sale system.
  • Demonstrated product features and benefits for customers' needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Tracked sales performance metrics to identify trends in market place.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Described merchandise and explained use, operation and care.

Cashier

Rocky Mountain Chocolate Factory Inc.
Salt Lake City, UT
06.2022 - 07.2023
  • Processed customer transactions efficiently at Rocky Mountain Chocolate Factory.
  • Maintained cleanliness and organization of the checkout area.
  • Assisted customers with product selections and answered inquiries.
  • Managed inventory levels by restocking shelves as needed.
  • Provided friendly service to enhance customer satisfaction experience.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

Some College (No Degree) - Health Sciences

Salt Lake Community College
Salt Lake City, UT

Skills

  • Inventory management
  • POS operation
  • Product knowledge
  • Sales strategy
  • Customer relationship management
  • Customer engagement
  • Relationship building
  • Multi-tasking strength
  • Friendly and outgoing
  • Teamwork and collaboration
  • Building rapport
  • Customer service
  • Brand promotion
  • Excellent communication skills
  • Problem-solving skills
  • Relationship selling
  • Sales strategies
  • Problem-solving
  • Listening skills
  • Flexible schedule
  • Verbal and written communication
  • Product sales
  • Exceptional customer service
  • Store opening and closing

Certification

  • Tanning Certificate

References

References available upon request.

Timeline

Sales Associate

Beaches Tanning Center
11.2022 - 06.2024

Cashier

Rocky Mountain Chocolate Factory Inc.
06.2022 - 07.2023

Some College (No Degree) - Health Sciences

Salt Lake Community College