Alizay Mandujano
Houston,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Social Media Marketer
Mattress Shack & More Furniture
12.2023 - Current
- Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal of profiles and increasing user interaction.
- Participated in brainstorming sessions to generate creative ideas for campaigns.
- Generated leads through the creation of compelling and shareable content for various digital channels.
- Researched current trends and best practices to develop innovative and impactful campaigns.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Kennel
Fairbanks Animal Clinic
07.2023 - 08.2023
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
- Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
- Cared for physical and psychological needs of animals with regular walks and playtime.
- Promoted a safe environment for both employees and animals by consistently following established workplace safety protocols.
- Maintained sanitary conditions for animals by cleaning living spaces and cages according to State health code guidelines.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Contributed to a positive workplace culture by embracing teamwork, demonstrating flexibility in daily tasks, and supporting colleagues in their responsibilities.
Cashier
Whataburger
06.2021 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
05.2023
Skills
- Social Media Strategy
- Conversion Optimization
- Mobile marketing
- Multilingual Communication
- Decision-Making
- Customer Service
- Team Leadership
- Customer Assistance
- Patience and Empathy
- Professionalism and Courtesy
- Payment Processing
- Cash handling expertise
- Issue Resolution
- Complex Problem-Solving
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Social Media Marketer - Mattress Shack & More Furniture
12.2023 - Current
Kennel - Fairbanks Animal Clinic
07.2023 - 08.2023
Cashier - Whataburger
06.2021 - 02.2023
Jersey Village - High School Diploma,
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