Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Alize Antis

Thornton,CO

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ensures high levels of customer satisfaction and retention. Utilized persuasive communication techniques to drive sales and foster customer loyalty. Thorough team contributor with strong organizational capabilities. Ready to help the team achieve company goals. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable with a positive attitude with the willingness to take on added responsibilities to meet team goals.


Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Nordstrom Rack
12.2020 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Collaborated with team members to achieve monthly sales targets.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
  • Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
  • Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.

Morning Stocker

Walmart
08.2017 - 12.2020
  • Enhanced store organization by efficiently unloading and stocking merchandise during early morning shifts.
  • Utilized equipment such as pallet jacks and hand trucks safely, minimizing potential hazards within the workplace.
  • Improved accuracy of stock levels through diligent monitoring of incoming shipments and updates in the inventory system.
  • Enhanced customer satisfaction rates with well-stocked shelves, enabling easier access to desired products for patrons.
  • Reduced customer wait times by promptly responding to inquiries and providing accurate product information.
  • Increased overall store efficiency by quickly identifying and resolving any issues related to misplaced items or damaged products.
  • Assisted in inventory management by conducting regular counts and reporting discrepancies to supervisors.
  • Expedited restocking process by effectively organizing backroom storage areas for easy access to necessary items.
  • Contributed to loss prevention efforts by accurately documenting damaged goods and returned items according to company protocols.
  • Demonstrated flexibility in adapting to changing workloads, effectively prioritizing tasks and adjusting as necessary to meet store needs.
  • Supported sales efforts by ensuring shelves were fully stocked, visually appealing, and ready for customers upon store opening.
  • Maintained a clean and safe work environment, adhering to company safety guidelines and minimizing accidents.
  • Optimized shelf space utilization through strategic product placement based on store layout plans provided by management teams or visual merchandising guidelines.
  • Collaborated with team members to complete tasks efficiently, ensuring timely completion of daily stocking goals.
  • Fostered positive relationships with store associates, contributing to a cohesive and supportive work environment.
  • Promoted a positive shopping experience for customers through efficient stocking practices that minimized disruption during peak hours.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked designated items on shelves, end caps and displays.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Interacted with guests in friendly and knowledgeable way.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Stocked shelves to match planogram images and instructions.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Prepared and checked outbound shipments for accuracy.
  • Picked and packed order items.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Managed timely and effective replacement of damaged or missing products.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Worked with customers to pack items according to specific desires and requirements.
  • Updated merchandise pricing to match new values and special promotional rates.

Education

High School Diploma -

Vantage Point
Northglenn, CO
05-2019

Skills

  • Customer service
  • Packaging and labeling
  • Teamwork and collaboration
  • Problem-solving skills
  • Time management skills
  • Multi-tasking strength
  • Time management
  • Problem-solving
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Outgoing personality
  • Stocking and receiving
  • Conflict resolution
  • Complex Problem-solving
  • Product sales
  • Customer needs assessment
  • Meeting deadlines
  • Cleaning techniques
  • Negotiation tactics
  • Fitting room maintenance
  • Friendly and outgoing
  • Task prioritization
  • Organization skills
  • Telephone skills
  • Appointment scheduling
  • Scheduling appointments
  • File management
  • Typing speed
  • Attention to detail
  • Punctual and reliable
  • Computer proficiency
  • Basic math
  • Performance improvement
  • Documentation and reporting
  • Verbal and written communication
  • Customer/Client relations
  • Data inputting

Certification

Barbizon Modeling

Languages

English

Timeline

Sales Associate

Nordstrom Rack
12.2020 - 11.2022

Morning Stocker

Walmart
08.2017 - 12.2020

High School Diploma -

Vantage Point

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Alize Antis