Alize Arce
Fort Lauderdale,FL
Summary
Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.
Overview
3
3
years of professional experience
Work History
Patient Service Representative
MYDRNOW | REMOTE
11.2023 - Current
- Ensured compliance with HIPAA regulations when handling patient information.
- Coordinated with other departments for the scheduling of appointments related to referrals.
- Verified insurance information, collected payments, and scheduled appointments.
- Documented and managed patient information in computer system.
- Monitored call queues in order to prioritize incoming calls by urgency or importance level.
Supply Administration Operation Specialist
USMC Reserves
Glendale, AZ
01.2022 - Current
- Monitored inventory paperwork and ordered supplies, keeping warehouse fully stocked during high-volume periods.
- Developed and enforced policies and procedures in compliance with local and federal regulations.
- Efficiently conduct strict authorization in warehouse containing military equipment.
- Conduct inventory, administrative and miscellaneous adjustments.
- Identifying proper AAC, item documentation, quantity, and condition.
Sales Lead-Health Enthusiast
Vitamin Shoppe
Yuma, AZ
05.2023 - 11.2023
- Increased sales by offering advice on purchases and promoting additional products.
- Answered questions about store policies and addressed customer concerns.
- Kept accounts in balance and ran daily reports to verify totals.
Front Desk Supervisor
Amazing Lash Studio
Gilbert, AZ
03.2021 - 12.2021
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Scheduled and assigned daily work and activities for team members.
- Duties consisting of sending daily, weekly and monthly reports of inventory and monthly sales of products/services.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
Education
License/Certification - CCMA, CPT
Medcerts: Online Healthcare
Remote10-2024
High School Diploma -
Red Mountain High School
Mesa, AZ05.2021
Skills
- Excellent Communication
- Time Management
- Inventory Management
- Leadership
- Daily Reports
- Office Management
Timeline
Patient Service Representative
MYDRNOW | REMOTE
11.2023 - Current
Sales Lead-Health Enthusiast
Vitamin Shoppe
05.2023 - 11.2023
Supply Administration Operation Specialist
USMC Reserves
01.2022 - Current
Front Desk Supervisor
Amazing Lash Studio
03.2021 - 12.2021
License/Certification - CCMA, CPT
Medcerts: Online Healthcare
High School Diploma -
Red Mountain High School
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