Alize Carrier
Houston
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Diligent. With solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server/Waiter/Bartender
SSP / Hardrock Cafe/ The Annie’s Cafe
04.2019 - 04.2025
- Handled a high volume of customers regularly
- Greeted guests
- Took and memorized orders
- Served food
- Prepped orders
- Checked on customers frequently
- Worked at a restaurant
- Cleared tables
- Processed transactions
- Cleaned and sanitized dining room
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders efficiently, reducing wait times and enhancing overall dining experience.
- Trained new staff on menu items, service protocols, and operational standards to maintain quality consistency.
- Implemented upselling techniques that increased average check totals while maintaining guest satisfaction levels.
- Resolved customer complaints promptly, fostering a positive atmosphere and encouraging loyalty among patrons.
Cashier/Customer Service
Whataburger
12.2014 - 07.2016
- 1. Cash handling
- 2. Customer service
- 3. Cleaning
- 4. Pos System
- 5. Inventory
EVS Housekeeper
Memorial Hermann
02.2013 - 12.2014
- Ensured cleanliness and sanitation of patient areas, adhering to healthcare regulations.
- Operated industrial cleaning equipment to maintain high standards of hygiene.
- Trained new staff on proper cleaning techniques and safety protocols.
- Conducted routine inspections to ensure compliance with cleanliness standards.
- Cleaning check out sanitizing room clean beds, cleaning bathroom, sweeping in mopping pulling trash
most important is dust
• Performed routine cleaning tasks such as dusting, mopping, vacuuming, and emptying trash
receptacles
• Followed established protocols for handling biohazardous waste materials to ensure safety and
compliance with regulations - Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
Education
High school diploma -
Northside High School
Skills
- Host/Hostess
- Serving
- Barista Experience
- Food Service
- Restaurant experience
- Cash Handling
- Customer service
- Cashiering
- Cleaning Experience
- Cash handling
- POS
- Sales
- Cash register
- Guest engagement
- Exceptional customer service
- Strong work ethic
Certification
- Food Handler
- TABC
Timeline
Server/Waiter/Bartender
SSP / Hardrock Cafe/ The Annie’s Cafe
04.2019 - 04.2025
Cashier/Customer Service
Whataburger
12.2014 - 07.2016
EVS Housekeeper
Memorial Hermann
02.2013 - 12.2014
High school diploma -
Northside High School
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