Alize Martinez Madrid
Santa Barbara,CA
Summary
Dynamic and motivated professional with experience at Movie Tavern, excelling in client satisfaction and sanitation practices. Proven ability to enhance customer experiences through exceptional service and effective multitasking. Committed to maintaining food safety standards while fostering a positive atmosphere, ensuring every guest enjoys their visit.
Overview
2026
2026
years of professional experience
Work History
Movie Theater Employee
Movie Tavern
- Stocked and organized concession supplies to provide customers with food and beverage options.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
- Worked with other staff members for smooth theater operations.
- Food runner
- Cleaned the theater
- Provided exceptional customer service to promote positive movie-going experience.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
Back of House
Gque BBQ
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Plated the food
- Carved the meat
- Restocked
- Worked with the fryers
Front of House Server
Lucky Penny Santa Barbara
08.2023 - Current
- Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
- Supported overall restaurant operations by assisting with opening or closing duties as needed.
- Displayed excellent interpersonal skills when interacting with diverse clientele on a daily basis.
- Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.
- Skillfully balanced multiple tasks during high-volume shifts, maintaining composure under pressure.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Handled cash transactions accurately while maintaining a secure till, minimizing discrepancies in financial records.
- Demonstrated strong knowledge of menu offerings, confidently answering questions and making personalized suggestions to guests.
- Exhibited strong multitasking abilities by simultaneously managing phone orders, dine-in customers, and take-out pickups.
- Promoted daily specials and upsold menu items, increasing revenue through strategic recommendations.
- Answered customers' questions, recommended items, and recorded order information.
Education
Associate Of Arts And Sciences - Sociology
Santa Barbara City College
Santa Barbara, CAThomas Jefferson High School
Denver, CO05.2023
Skills
- Client Satisfaction
- Food Safety Guidelines
- Station Preparation
- Sanitation Practices
- Safe Work Practices
- Enthusiastic
- Hard worker
- Motivated
- Uplifting mood
- Excellent customer service
Languages
Spanish
Professional Working
Timeline
Front of House Server
Lucky Penny Santa Barbara
08.2023 - Current
Movie Theater Employee
Movie Tavern
Back of House
Gque BBQ
Associate Of Arts And Sciences - Sociology
Santa Barbara City College
Thomas Jefferson High School
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