Alize Miller
Warner Robins,GA
Summary
Driven professional with a robust background in DSP roles at New Generation Health Services, where I excelled in fostering community integration and enhancing client self-sufficiency. Demonstrated expertise in customer service and problem-solving, achieving positive outcomes in fast-paced environments. Skilled in computer applications and teamwork, I consistently deliver exceptional results, evidenced by improved client wellness and satisfaction.
Overview
4
4
years of professional experience
Work History
DSP
New Generation Health Services
05.2022 - 05.2023
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Also I had the responsibility to answer phones calls when the supervisor went out the office.
- Self-motivated, with a strong sense of personal responsibility.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Supervised daily activities and provided assistance to staff.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Cashier
McDonald's
10.2019 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Bachelor of Science - Business Administration And Management
Strayer University
Washington, DC06.2029
High School Diploma -
Cocoa High School
Cocoa, FL05.2019
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Multitasking
- Dependable and Responsible
- Excellent Communication
- Computer Skills
- Critical Thinking
- Calm Under Pressure
- Active Listening
- Organizational Skills
- Decision-Making
- Verbal Communication
- Organization and Time Management
Timeline
DSP
New Generation Health Services
05.2022 - 05.2023
Cashier
McDonald's
10.2019 - 08.2021
Bachelor of Science - Business Administration And Management
Strayer University
High School Diploma -
Cocoa High School
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