Alize Nayer
Boise,ID
Summary
Hardworking Catering Coordinator eager to leverage 3 years of demonstrated success in client relationship management, venue coordination and event management. Well-versed in working with staff, planning and dietary restriction compliance to meet guest needs and foster client satisfaction. Committed to delivering delicious food, engaging service and energizing environment. At hand with staff members working together to proved the best guest experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager on Duty
Wahooz Family Fun Zone
2023.01 - Current
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Lash Technician
Myself
2023.01 - Current
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Followed strict safety standards to protect clients from injury or infection.
- Consulted with clients to understand desired look and discuss available lash options.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
- Encouraged repeat business based on quality of service and strength of client relationships.
- Answered phone calls and emails to schedule client appointments.
- Maintained full schedule of appointments with over 5 clients per week while maintaining a full time job at Wahooz.
Catering Supervisor
Wahooz Family Fun Zone
2021.06 - Current
- Collaborated closely with clients to develop exciting catering menus for memorable events.
- Drove catering revenues by bringing in new business to establishment, consistently exceeding quarterly and yearly goals.
- Maintained close working relationships with food and beverage director, head chef and banquet manager.
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
- Built lasting, lucrative relationships with community members and leaders through effective communication and active listening skills.
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
Education
Associate of Applied Science - Dental Hygienist
College of Southern Idaho
Twin Falls, ID05.2025
High School Diploma -
Nampa High School
Nampa, ID05.2022
Skills
- Supervising Employees
- Predictive and Preventive Maintenance
- Complex Problem-Solving
- Leadership
- Guest Satisfaction
- Operational Efficiency and Safety
- Scheduling and Coordinating
- Workflow Monitoring
- Consulting Supervisors
- Virtualization Technologies
- Safe Work Methods
Certification
- Licensed Lash Certification
Timeline
Manager on Duty
Wahooz Family Fun Zone
2023.01 - Current
Lash Technician
Myself
2023.01 - Current
Catering Supervisor
Wahooz Family Fun Zone
2021.06 - Current
Associate of Applied Science - Dental Hygienist
College of Southern Idaho
High School Diploma -
Nampa High School
- Licensed Lash Certification
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