Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alize Trujillo

Dumas,TX

Summary

Dynamic and customer-focused professional with experience at Staybridge Suites Hotel, excelling in guest relations and check-in procedures. Proven ability to enhance guest satisfaction through effective complaint resolution and efficient payment processing. Skilled in team collaboration and training, ensuring a seamless and welcoming environment for all guests.

Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.

Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.

Offering excellent communication and organizational abilities, with strong commitment to learning and growing in professional setting. Delivers exceptional customer service and administrative support, including efficient handling of phone systems and scheduling. Ready to use and develop these skills in [Desired Position] role.

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

Staybridge Suites Hotel
10.2024 - 11.2024
  • Greeted guests upon arrival, ensuring a welcoming atmosphere.
  • Assisted with check-in and check-out procedures, enhancing guest experience.
  • Managed phone inquiries and reservations using hotel management software.
  • Provided information about hotel amenities and local attractions to guests.
  • Handled guest complaints professionally, promoting customer satisfaction.
  • Maintained cleanliness and organization of the front desk area.
  • Collaborated with housekeeping staff to ensure timely room availability.
  • Processed payments accurately, contributing to efficient financial operations.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Production Floater

JBS Swift
02.2024 - 08.2024
  • Operated production equipment to ensure efficient workflow and meet daily targets.
  • Assisted in maintaining safety standards and cleanliness throughout the production area.
  • Monitored inventory levels, reporting discrepancies to management for timely resolution.
  • Collaborated with team members to optimize processes and enhance productivity.
  • Adapted quickly to various production roles, demonstrating versatility and reliability.
  • Supported training of new employees on equipment operation and safety protocols.

Education

High School Diploma -

Dumas High School
Dumas, TX
05-2018

Skills

  • Guest relations
  • Check-in procedures
  • Reservation management
  • Phone inquiries
  • Payment processing
  • Front desk operations
  • Customer complaint resolution
  • Local attractions information
  • Team collaboration
  • Inventory monitoring
  • Employee training support
  • Workflow efficiency
  • Cleanliness maintenance

Timeline

Front Desk Receptionist

Staybridge Suites Hotel
10.2024 - 11.2024

Production Floater

JBS Swift
02.2024 - 08.2024

High School Diploma -

Dumas High School
Alize Trujillo