Work closely with differing departments, including but not limited to Show Direction, Production, and Staffing to organize, maintain, and curate casting of Entertainment Events.
Track entertainment show applicants in a timely, orderly, and accurate manner.
Respond to emails and phone calls regarding candidate profiles, troubleshooting issues, and answering inquiries regarding role offers.
Communicate with members of Show Direction regarding candidate accommodations and show schedules.
Set up pre-audition duties, checking-in performers, setting up audition stage, as well as handling post-audition duties.
Send offer letters, role confirmations, and setting up Staffing phone calls to complete hiring process.
Monitor audition callback deadlines, applicants, and offer statuses.
Talent Booking Administrator
Universal Orlando Resort
11.2024 - 04.2025
Works closely with Entertainment Management in the scheduling and recruitment of internal and external contract talent for the resort.
Fielded talent inquiries, maintained department booking calendars, communicated with contracted vendors about talent availability including pricing and promotional materials.
Prepared contract documents and processed all necessary payments to performers.
Assisted with scheduling annual in-park approved contract acts throughout the resort.
Drafted contracts, submitted and maintained all documents including W9, performance agreements, communications as well as payment verification receipts as requested.
Provided financial tracking reports as requested.
Entertainment Event Coordinator
Universal Orlando Resort
09.2024 - 11.2024
Provide assistance and support in the management of special events including but not limited to Corporate, Internal, Youth, and Production events.
Support for events consists of preparation of event documentation, event execution, and coordinating event staff and talent for the Entertainment Events Department.
Coordinate travel logistics for on and off-property events, including ensuring vehicles are appropriately reserved and ready for travel, gassed up and cleaned.
Create and maintain a strong working relationship with talent, technicians, and vendors/contracted acts in order to drive positive results on all events.
Special Event Coordinator
Gaylord Palms Resort & Convention Center
10.2023 - 01.2024
Assist in coordinating the operation of seasonal events within the resort.
Take on a supervisory role to all attendants; report injuries, track work performance in real-time, coordinate job rotation and provide training to new team members.
Schedule employees according to availability and business need.
Handle heightened guest escalations to provide resolution to issues while adhering to company policy.
Create and manage spreadsheets measuring guest attendance, scan rate, pre-sales, box office sales, and inventory.
Education
Associate of Science - Hospitality
Valencia College
Orlando, Fl
05-2024
High School Diploma - undefined
Lake Brantley High School
05.2019
Skills
Bilingual (Spanish)
Microsoft Word
Excel
PowerPoint
Outlook
SharePoint
Adobe InDesign
Photoshop
ShoWare
Kronos
Bravo Award Winner - May 2024
Recognized for overall excellence in job performance, teamwork, reliability, and personal effort.