Alizmary Alicea
Berwyn,Illinois
Summary
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
- To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Vinyl Technician
South Water Signs
01.2023 - Current
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Cashier Supervisor
Tonys Finer Food
05.2017 - 02.2023
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Streamlined cashier operations for enhanced productivity by implementing effective training programs for new hires.
- Reduced transaction errors with thorough daily audits of cash drawers and regular monitoring of cashier performance.
- Optimized store performance by coordinating with other department supervisors to ensure seamless communication and teamwork.
- Increased cashier efficiency through hands-on coaching sessions focused on improving speed, accuracy, and customer interactions.
- Quickly and accurately counted drawers at the start and end of each shift.
- Verified the accuracy of daily cashier batches by checking receipts, checks, and cash.
Education
High School Diploma -
Marine Leadership Academy
1920 N Hamlin Ave Chicago, IL 6064706.2019
Skills
- Customer Service
- Team Training
- Performance Improvement
- Works Well Under Pressure
- Attention to Detail
- Customer Interaction
- Time Management
- Teamwork Abilities
Timeline
Vinyl Technician
South Water Signs
01.2023 - Current
Cashier Supervisor
Tonys Finer Food
05.2017 - 02.2023
High School Diploma -
Marine Leadership Academy
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