Al J. Varney
Las Vegas,NV
Summary
Proven track record of enhancing customer satisfaction and streamlining production processes at Lowe's Home Centers, LLC. Skilled in CAD software and complaint resolution, demonstrating a strong work ethic and teamwork. Excelled in roles requiring precision, patience, and the ability to remain calm under pressure, significantly contributing to team success and operational efficiency.
Overview
24
24
years of professional experience
Work History
CSA 4
Lowe's Home Centers, LLC
02.2016 - 09.2024
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Increased sales through effective product recommendations and upselling techniques.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Balanced multiple priorities during peak times while maintaining composure under pressure situations.
- Provided amazing customer service by greeting customers, attending to orders and addressing specific requests.
- Demonstrated safe practices and procedures in store by adhering to company standards.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
Engineering Model Maker
Karcher North America Inc.
12.2006 - 02.2015
- Provided support during client presentations, showcasing completed models and addressing questions as needed.
- Contributed valuable input during design reviews, offering suggestions for improvement based on hands-on experience with physical prototypes.
- Streamlined production processes, reducing material waste and decreasing overall costs.
- Utilized advanced CAD software to create precise 3D models for accurate manufacturing.
- Mastered multiple fabrication methods, expanding capabilities to cater to diverse client needs effectively.
- Assisted in the fabrication of custom parts, ensuring proper fit and function for final assemblies.
- Dismantled [Type] tools to clean components and performed skilled preventive maintenance and repairs to maintain optimal functionality.
- Aligned, joined and fit metal parts using welding equipment to enhance durability and promote customer satisfaction.
- Interpreted technical documents and blueprints to determine required operational sequences, tools and dimensions for each model and execute successful planning and pre-production stages.
- Cut, shaped and refined metal components using power tools to create well-made molds.
- Worked with engineering team to resolve development issues and recommend product modifications, strengthening designs, and production processes.
- Fabricated molds, tool and components according to given specifications to promote successful operations and enhance production strategies.
Stagehand/Lead Rigger
Local IATSE 720
03.2001 - 04.2006
- Collaborated with stage managers, directors, and other team members to create visually appealing and functional stage environments.
- Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
- Stored, loaded and unloaded set pieces and technical equipment for daily performances.
- Contributed to the successful execution of various shows by maintaining a safe and clean backstage area.
- Demonstrated flexibility in adapting responsibilities as needed due to unexpected circumstances or last-minute changes before showtime.
- Implemented safety protocols during set construction and dismantling processes to minimize accidents or injuries on site.
- Troubleshot technical issues with lighting and sound systems to prevent delays or disruptions during shows.
- Delivered exceptional audience experiences through meticulous attention to detail in prop placement and set arrangement.
Education
No Degree - General/History
University of Colorado
Denver, CONo Degree - Theater
Colorado State University
Fort Collins, CONo Degree - Theater And Music
Doane College Create
Nebraska City, NESkills
- Patience and Tolerance
- Staff education and training
- Complaint resolution
- Technical Support
- Teamwork and Collaboration
- Calm and Professional Under Pressure
- Problem Resolution
- Product and service knowledge
- Strong Work Ethic
Timeline
CSA 4
Lowe's Home Centers, LLC
02.2016 - 09.2024
Engineering Model Maker
Karcher North America Inc.
12.2006 - 02.2015
Stagehand/Lead Rigger
Local IATSE 720
03.2001 - 04.2006
No Degree - General/History
University of Colorado
No Degree - Theater
Colorado State University
No Degree - Theater And Music
Doane College Create