Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
Generic

Aljalila Ann Zepeda

Dallas,Texas

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

La Esperanza

Cashier Customer Service
08.2019 - Current
  • Worked well in a team setting, providing support and guidance.
  • Delivered services to customer locations within specific timeframes.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked effectively in fast-paced environments.
  • Identified issues, analyzed information and provided solutions to problems.
  • Excellent communication skills, both verbal and written.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Applied effective time management techniques to meet tight deadlines.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Learned duties for various positions and provided backup at key times.
  • Organized and detail-oriented with a strong work ethic.

BAR Constructors

Filing
11.2018 - 06.2019
  • Expedited research efforts for staff members by efficiently locating requested files within the extensive database.
  • Maintained log books and spreadsheets documenting file data and storage receipts.
  • Archived and disposed of documents according to established policies.
  • Optimized storage space utilization by regularly purging outdated files according to company guidelines and legal requirements.
  • Maintained open communication lines between departments regarding changes in filing procedures and updates to the database.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Managed physical records storage, ensuring proper labeling, organization, and safekeeping of essential documents.
  • Assisted with data entry and administrative support tasks to help meet team goals.
  • Created and printed labels for well-organized filing.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Classified files based on source, type or other details.
  • Created reports, correspondence and spreadsheets with Microsoft Office programs.
  • Added and updated records with current materials.
  • Maintained physical and computer-based filing systems.
  • Managed sensitive or confidential files with attention to data security and storage policies.
  • Monitored and updated filing systems to meet organization standards.
  • Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
  • Cleaned up files regularly by removing outdated information for archival or disposal.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Gained strong leadership skills by managing projects from start to finish.

Education

Associate of Applied Science - Nursing Science

El Centro College
Dallas, TX
05.2025

High School Diploma -

W W Samuell High School
Dallas, TX
05.2022

Skills

  • Team building
  • Organizational Skills
  • Clerical Support
  • MS Office
  • Multitasking
  • Written Communication
  • Research
  • Data Entry
  • Microsoft Word
  • Organization

Software

Microsoft Excel

Adobe

Quickbooks

Vista

Languages

Spanish
Native or Bilingual

Timeline

La Esperanza

Cashier Customer Service
08.2019 - Current

BAR Constructors

Filing
11.2018 - 06.2019

Associate of Applied Science - Nursing Science

El Centro College

High School Diploma -

W W Samuell High School
Aljalila Ann Zepeda