Al Kaif Mohammed Rashfi
Toronto
Summary
Dedicated and adaptable professional with experience in customer service, hospitality, and creative design. Strong interpersonal and communication skills, capable of managing customer interactions in fast-paced environments. Adept at multitasking, handling inquiries, and providing top-notch service.
Overview
7
7
years of professional experience
Work History
Barista
Heaven on Seven
Manhattan
01.2024 - 02.2025
- Prepared and served a variety of coffee beverages to customers.
- Maintained cleanliness and organization of the work area and equipment.
- Operated espresso machines and grinders to ensure quality drinks.
- Assisted customers with menu selections and provided product recommendations.
- Delivered excellent customer service in a high-volume coffee shop and grocery environment.
- Managed POS transactions and cash handling accurately.
- Prepared specialty drinks and maintained product quality standards.
Restaurant Server | Cashier
Bismillah Restaurant & Cafe
Hamtramck
01.2023 - 01.2024
- Managed multiple tasks simultaneously while providing excellent customer service.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Assisted customers with orders, ensured timely delivery of meals, and resolved customer concerns promptly.
- Handled cash and credit transactions efficiently.
- Maintained cleanliness and adherence to food safety guidelines.
Freelance Graphic Designer
Upwork (Remote)
Sylhet
02.2018 - 01.2021
- Designed high-quality graphics and photo edits for clients worldwide using Photoshop.
- Managed multiple projects simultaneously while meeting deadlines.
- Built strong client relationships through effective communication.
Education
High School Diploma -
Sunny Hill International School
Sylhet, Bangladesh06-2021
Associate of Applied Science - Game And Interactive Media Design
Queensborough Community College
Oakland Gardens, NYSkills
- Customer Service & Communication
- Problem-Solving & Conflict Resolution
- Multitasking & Time Management
- Proficient in Photoshop (Graphic Design)
- Cash Handling & POS Systems
- Order Processing & Product Knowledge
- Customer relationship management
- Time management
- Project management
- Graphic design
- Attention to detail
- Speedy and efficient
- Adaptive and creative
- Physical stamina
- Table bussing
- Team player
Affiliations
- Soccer
- Guitar
- Visual Arts
- Creative arts
Languages
English
Professional
Bangla
Professional
Hindi
Limited
Urdu
Elementary
Timeline
Barista
Heaven on Seven
01.2024 - 02.2025
Restaurant Server | Cashier
Bismillah Restaurant & Cafe
01.2023 - 01.2024
Freelance Graphic Designer
Upwork (Remote)
02.2018 - 01.2021
High School Diploma -
Sunny Hill International School
Associate of Applied Science - Game And Interactive Media Design
Queensborough Community College
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