Alla Grecova

Participated in various ceremonies including backlog grooming, sprint planning, retrospectives and standup's meetings.

Developed and maintained automation test scripts, improving efficiency by 30 %

Performed Functional, regression, UI, smoke testing, resulting in improved software quality.

Executed queries against a database and tested API through Postman

Worked on the implementation of CI - CD pipeline

Conducted comprehensive testing of tableau dashboards and reports and reports ensuring data accuracy, functionality, and usability.

• Performed Kafka testing.
• Created BDD test scenarios.

Created and executed test cases using Qtest.

Played crucial role in overseeing various administrative tasks and ensured the smooth operation in the office

Key responsibilities:

Scheduled appraisal with clients and coordinated appointments with appraisers

Handled logistics and mapping for appraisal assignments, ensuring all necessary resources are in place

Coordinated with appraisers abroad who were responsible for preparing appraisal reports

Communicated updates and progress reports with AMCs

Provided pricing information for appraisal services

Key Responsibilities:

Recommended menu items and provided recommendations about hookah flavors

Ensured customers satisfaction by addressing any concerns or request promptly

Scheduled shifts

Trained new members on customer service standards and job responsibilities

Handled customer complaints and resolved issues in professional manner

Provided support and guidance to waitstaff during busy periods

Red Devil Catering offering a range of services for various events.

Key responsibilities:

Event preparations

Food and Beverage Service

Customer Interaction

Event Coordination

Clean- Up and Reset

Fidelitas Assistance Ltd. is the pioneer for Bulgaria in medical, technical and travel insurance assistance.

As a Dispatcher Office Assistant my primary responsibility was to provide timely and efficient assistance to customers seeking medical insurance.

Key Responsibilities:

Answering calls

Documenting Diagnoses

Clinic coordination

Doctor coordination

Customer support

Key responsibilities:

Conducted market research to identify potential properties for clients

Provided guidance and assistance to clients in the buying, selling, and renting process

Created and maintained listings of available properties

Negotiated and finalized sales and rental agreements

Maintained a strong knowledge of the local real estate trends

Provided excellent customer service to clients throughout the entire process