Alla-Karolina Kruhlyk
Sun Prairie
Summary
Dynamic Deli Department Leader at The Kroger Co. with a proven track record in employee training and customer service excellence. Skilled in budget preparation and inventory management, I foster team collaboration and drive operational efficiency, consistently exceeding performance goals while creating a positive work environment.
Overview
23
23
years of professional experience
Work History
Deli Department Leader
The Kroger Co.
Sun Prairie
05.2024 - Current
- Create an uplifting and friendly customer experience through exceptional service by highly satisfying each customer's needs and exceeding their expectations.
- Interviewing, training, evaluating performance, rewarding, and coaching associates.
- Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
- Establish an uplifting work environment.
- Prioritize and plan work activities by using time efficiently.
- Identify and resolve problems.
- Communicate the company, department, and job-specific information to associates, including information from board meetings and huddles.
- Delegate work assignments that match the responsibility of the associate while giving them clear direction and monitoring progress. Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, and notifying store management.
- Stay current with present, future, seasonal, and special ads. Promote corporate brands to customers and ensure associates are educated.
- Monitor and control supply expenses for the department
- Assist store management in preparing the store/department budget and conducting profit and loss reviews. Effective communication, customer service skills, knowledge of basic math, ability to handle stressful situations, ability to lead other associates, flexibility in work schedule, and successful completion of basic and supervisory skills.
Assistant Deli Leader
Kroger Co
Sun Prairie
12.2023 - 05.2024
Deli Clerk
Kroger Co, Inc
Sun Prairie
04.2023 - 12.2023
Communications and Public Relations Specialistt
Rivne City Council
Rivne
10.2002 - 07.2022
- Managed relationships with media contacts and journalists.
- Collaborated with various departments within the organization to coordinate publicity efforts.
- Monitored news stories
- Reviewed articles before publication in order to ensure accuracy of facts presented.
- Updated social media accounts with relevant content about the company's services or initiatives.
- Organized press conferences and events to engage with the media.
- Analyzed data from surveys and polls regarding public opinion of a client's mission or service offerings.
- Delivered program information to public by preparing and presenting press releases, conducting media campaigns and maintaining program-related web sites.
- Maintained professionality and efficiency while working closely with leadership.
- Developed and maintained close working relationships with members of press.
- Established or maintained cooperative relationships with representatives of community, consumer or public interest groups.
Education
M.D. - Public Services
National Univercity of Ostrog Academy
Ukraine11-2005
Bachelor"s Degree - International Relations
Kyiv Slavonic Univercity
Rivne, Ukraine07-2001
Skills
- Employee training
- Customer service
- Inventory management
- Budget preparation
- Supply chain management
- Team building
Languages
Ukrainian
Native/ Bilingual
English
Professional
Russian
Full Professional
Polish
Professional
Timeline
Deli Department Leader
The Kroger Co.
05.2024 - Current
Assistant Deli Leader
Kroger Co
12.2023 - 05.2024
Deli Clerk
Kroger Co, Inc
04.2023 - 12.2023
Communications and Public Relations Specialistt
Rivne City Council
10.2002 - 07.2022
M.D. - Public Services
National Univercity of Ostrog Academy
Bachelor"s Degree - International Relations
Kyiv Slavonic Univercity
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