Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alladine Maach

Alladine Maach

Orlando

Summary

I have a strong passion for delivering exceptional customer service, especially within the hotel and hospitality industry. My ability to connect with people from diverse backgrounds has consistently helped create positive and memorable guest experiences. I take pride in being approachable, attentive, and solution-oriented, always going the extra mile to ensure every customer feels welcomed, understood, and valued. Fluent in five languages, I can communicate effectively with international guests and team members, which allows me to break down barriers and build trust quickly. This skill has proven invaluable in fast-paced, multicultural environments where clear communication and cultural sensitivity are essential. What sets me apart is my discipline and professionalism. I'm dependable, well-organized, and focused, even under pressure. Whether working independently or as part of a team, I stay committed to maintaining high standards and exceeding expectations. My strong work ethic, combined with a genuine love for helping others, makes me a reliable and impactful presence in any customer-facing role. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2
2
years of professional experience

Work History

Front Desk customer service

Holiday Inn
Orlando
02.2023 - 05.2023
  • Dedicated front desk professional with over 2 years of experience in the hospitality industry, providing exceptional guest service and support.
  • Skilled in managing reservations, check-ins, and check-outs efficiently while ensuring guest satisfaction at all times.
  • Proficient in using hotel management software and maintaining accurate financial records for smooth operations.

Personal Trainer

Crunch Fitness
Orlando
06.2021 - 11.2022
  • I'm dedicated and passionate personal trainer with a strong track record of helping clients achieve their fitness goals through customized programs and consistent motivation. I excel in customer service and communication, always making sure clients feel supported, heard, and valued. My approachable style and ability to build strong relationships have earned me lasting trust and results-driven success.

Server/Restaurant Waiter

The Mediterranian Spot
Maryland
05.2021 - 07.2022
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Checked food before serving it to customers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Education

High School Diploma -

Winter Park High School
Orlando
05.2022

Skills

  • Customer assistance
  • Food safety
  • Order management
  • Customer service
  • Conflict resolution
  • Team collaboration
  • Guest satisfaction
  • Attention to detail

Languages

ENGLISH Native, SPANISH Advanced, FRENCH Native, ARABIC Native, MOROCCAN Native

Timeline

Front Desk customer service

Holiday Inn
02.2023 - 05.2023

Personal Trainer

Crunch Fitness
06.2021 - 11.2022

Server/Restaurant Waiter

The Mediterranian Spot
05.2021 - 07.2022

High School Diploma -

Winter Park High School