Allahjuwa Lewis
Coram,NY
Summary
Dependable and experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in customer service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
J&B Musical Instrument
07.2025 - Current
- Assisted customers in selecting musical instruments and accessories tailored to their needs.
- Provided detailed product knowledge to enhance customer understanding and satisfaction.
- Processed customer orders swiftly and accurately, ensuring timely delivery and service.
- Maintained organized records of customer interactions to streamline follow-up processes.
- Responded to customer inquiries regarding product specifications, pricing, and availability.
Sales Associate
Carpet Depot USA
05.2025 - 06.2025
- Assisted customers in locating products and provided detailed information on features and benefits.
- Executed promotional activities to increase customer engagement and drive sales.
- Monitored inventory levels and assisted in restocking shelves to ensure product availability.
- Engaged with customers to understand their needs and provide tailored recommendations.
- Maintained knowledge of current promotions and sales to effectively inform customers.
- Gathered customer feedback to contribute to service improvements and product offerings.
Home Health Aide
Eagle Eye FV
04.2022 - 10.2023
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Developed rapport to create safe and trusting environment for care.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
Food Service Worker
Stony Brook Hospital
02.2020 - 05.2020
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted patients at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Created appealing food arrangements for party trays and specialized orders.
Cashier
DQ Grill & Chill Restaurant
01.2017 - 05.2017
- Operated cash register to process sales transactions, handle cash and make change.
- Operated and sanitized kitchen and food preparation equipment.
- Greeted customers per day and communicated effectively to obtain accurate orders.
- Performed cash, card transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Assisted counter staff in packing ready orders and distributing to customers.
Sales Associate
Target
08.2016 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
High School Diploma -
Central Islip High School
Central Islip06.2015
Skills
- Building Customer Trust and Productivity and Efficiency
- Loyalty Food and Safety Standards
- Responding to Difficult Customers Food Preparation
- Efficient and Detail-Oriented Cleaning and Sanitizing
- Calm and Professional Under Accurate Cash Handling
- Pressure Vital Sign Monitoring
- Active Listening Activities of Daily Living (ADLs)
- Customer Service and Assistance Personal Care Assistance
- Time Management Household Support
- Answering Customer Questions Elder Care
- Cash Register Operations Dressing Changes
- Patient and Empathetic; Wellness Support
- Working with Diverse People
- Team Oriented
- Machinery Upkeep
- Home Care
- Pallet Jack
- Packaging
- Load & Unload
- Problem resolution
- Call center experience
- Conflict resolution
- Complaint handling
- Complaint resolution
- Payment processing
- Customer satisfaction measurement
- Professional telephone demeanor
- Scheduling
- Product knowledge
- Filing
- Product sales
- Product and service solutions
- Stock management
- Shipping and logistics
- System implementation
- Warehousing functions
Timeline
Customer Service Representative
J&B Musical Instrument
07.2025 - Current
Sales Associate
Carpet Depot USA
05.2025 - 06.2025
Home Health Aide
Eagle Eye FV
04.2022 - 10.2023
Food Service Worker
Stony Brook Hospital
02.2020 - 05.2020
Cashier
DQ Grill & Chill Restaurant
01.2017 - 05.2017
Sales Associate
Target
08.2016 - 01.2017
High School Diploma -
Central Islip High School