Allaina Lippolt
Nursing Student
Honolulu,HI
Summary
Caring and compassionate student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Diligent future nursing professional who is agile and responsive to patient needs and environmental conditions. Team-oriented and reliable with healthcare knowledge, and clear verbal and written communication skills and clinical judgment. Attentive and focused healthcare professional offering 250+ clinical hours of hands-on experience in hospital environments. Successful in quickly building rapport with patients and families. Proficient in patient care, assessments, medication administration and health education. Enthusiastic nursing student motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Overview
8
8
years of professional experience
Work History
Barista
Starbucks
Dover, DE
01.2020 - 01.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Cultivated to recall customers' names and address each by name.
- Set and achieved goals for professional development and advancement.
Assistant Manager
Children’s Place
Dover, DE
09.2018 - 11.2019
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored security and handled incidents calmly.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
Server & Trainer
Texas Roadhouse
, AZ
06.2014 - 11.2019
- High performance in hectic, fast-paced, interprofessional atmosphere
- Performed all duties according to policies and procedures of corporate and home restaurant
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Inspected dishes and utensils for cleanliness.
- Spoke in a positive and excited manner to my guests
- Communicate soundly when issues arise and deescalated issue before it got out of hand
- Took orders from my guests and worked as a team to better serve guests by delegating tasks
- Lifting 2lb-25lb as needed
- Standing and Walking up to 14 hours a day
- Cultivated warm relationships with regular customers
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Beardstown High School
Beardstown, IL05.2013
Associate of Science -
Maricopa Community Colleges - Mesa Community College
Mesa, AZ09.2019
No Degree - Pre-nursing
Delaware Technical Community College
Dover, DEBachelor of Science - Nursing
Chaminade University of Honolulu
Honolulu, HI08.2023
Skills
- Hospitality and Professionalism
- Accurate Medical Documenting
- Compassionate and Caring
- Equipment and Instrument Sterilization
- Clear Patient Communication
- Monitoring Vital Signs
- Patient Assessment
- Supporting Activities of Daily Living
- Hoisting Equipment
- Delegation and Motivation
Scholarships
- Presidential Transfer scholarship granted to Chaminade University of Honolulu transfer students with a 3.0 cumulative GPA
- CUH scholarship
Timeline
Barista
Starbucks
01.2020 - 01.2021
Assistant Manager
Children’s Place
09.2018 - 11.2019
Server & Trainer
Texas Roadhouse
06.2014 - 11.2019
High School Diploma -
Beardstown High School
Associate of Science -
Maricopa Community Colleges - Mesa Community College
No Degree - Pre-nursing
Delaware Technical Community College
Bachelor of Science - Nursing
Chaminade University of Honolulu
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