Allan Avila
Delray Beach,FL
Summary
Proven track record in enhancing customer satisfaction and streamlining documentation processes at Comprehensive Family Health. Skilled in clerical support and maintaining strict confidentiality, I've consistently fostered positive relationships and improved efficiency. Demonstrated ability in customer service and recordkeeping, with a history of achieving zero accidents as a Truck Driver at Williams Trucking.
Overview
34
34
years of professional experience
Work History
Asst. Administrative Assistant
Comprehensive Family Health
08.2021 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted coworkers and staff members with special tasks on daily basis.
Truck Driver
Williams Trucking
11.2019 - 06.2021
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Clearly communicated with dispatchers to give Updateddated information on estimated times of arrival and latest road conditions.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Deputy
Polk County Sheriff's Office
07.1998 - 10.2014
- Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.
- Conducted detailed investigations, gathering essential evidence to support legal proceedings.
- Provided thorough training to junior deputies, fostering professional growth and skill development.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Oversaw daily shift activities, delegating tasks to deputies and ensuring completion within designated timeframes.
- CDL Examiner and instuctor for people obtaining there CDL
Truck Driver
Ladees Express
04.1990 - 06.1998
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Education
High School Diploma -
Dartmouth High School
Dartmouth, MASkills
- Customer Service
- Clerical Support
- Documentation and Recordkeeping
- Previous CDL Examiner for the State of Florida
Timeline
Asst. Administrative Assistant
Comprehensive Family Health
08.2021 - Current
Truck Driver
Williams Trucking
11.2019 - 06.2021
Deputy
Polk County Sheriff's Office
07.1998 - 10.2014
Truck Driver
Ladees Express
04.1990 - 06.1998
High School Diploma -
Dartmouth High School
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