Allan Borman
Suisun City,CA
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
Work History
Team Member
Taco Bell Operated By T & K L.P.
11.2023 - Current
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
Shift Manager
Taco Bell Operated By Summit Franchise Management
05.2022 - 04.2024
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Promoted a positive work environment through open communication and constructive feedback.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
- Identified potential bottlenecks in the operational processes which resulted in improved productivity levels over time.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Cashier
Riebes Auto Parts
08.2021 - 03.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
Team Trainer
Taco Bell Operated By T & K L.P.
11.2019 - 04.2021
- Enhanced team productivity by implementing effective training programs and monitoring progress.
- Developed comprehensive training materials for new hires, ensuring a smooth onboarding process.
- Reduced employee turnover rate by providing consistent support and feedback to team members.
- Improved team performance with regular evaluations, constructive criticism, and targeted coaching sessions.
- Implemented new training strategies to address skill gaps in the team, resulting in improved overall performance.
- Tracked employee progress throughout their training journey, adjusting course material as necessary for optimal learning outcomes.
Education
High School Diploma -
Placer High School
Auburn, California05.2021
Skills
- Workplace Safety
- Cleaning
- Customer Service
- Complaint resolution
- Cash Handling
- Flexible Schedule
- Goal Setting and Achievement
- Teamwork and Collaboration
- Computer Skills
- Leadership Qualities
- Self Motivation
- Professionalism
ServSafe Certified
Certificate Number: 22895036
Timeline
Team Member
Taco Bell Operated By T & K L.P.
11.2023 - Current
Shift Manager
Taco Bell Operated By Summit Franchise Management
05.2022 - 04.2024
Cashier
Riebes Auto Parts
08.2021 - 03.2022
Team Trainer
Taco Bell Operated By T & K L.P.
11.2019 - 04.2021
High School Diploma -
Placer High School