Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager
Allan Charles

Allan Charles

Elmont,NY

Summary

Organized and dependable candidate with managerial experience successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Material specialist

Republic Airways
Flushing, NY
04.2019 - Current
  • Performed monthly self-audits including shelf life, hazardous shipping files and various FAA audits
  • Accurately issue and or delivers parts and materials to various departments
  • Ensures timely location and acquisition of parts/materials for Maintenance using an computer tracking system (RAMCO)
  • Performed 50-100 accurate and timely computer system transactions including parts/materials issue and returns, warehouse transfers and bin transfers
  • Performed shipping functions of both hazardous/non-hazardous material using an variety of options, including creating and delivering counter to counter shipments for air transport.

Co-Manager

Finish Line/Macy's
Manhattan, NY
08.2013 - Current
  • Developed highly empathetic client relationships and earned reputation for delivering exceptional customer service
  • Consistently improved customer satisfaction through expert resolutions of conflicts, issues, and concerns
  • Created customer first environment through proper sales floor and backroom presentation standards
  • Interviewed and hired 1-4 times monthly for new talent
  • Trained and coached both sales and stock associates to help obtain greater levels of knowledge and work production
  • Facilitated change management activities for department and staff of 10 -15 individuals

Direct support specialist

A.H.R.C Nassau
Syosset, NY
04.2019 - 02.2020
  • Oversee all safety and health considerations
  • Promoted skill development, interests, and hobbies
  • Assisting with meals and Adult Daily Living skills (ADLs)
  • Administer/Apply Medication, Record blood pressure and Advocate for individuals in public
  • Promoted physical and mental health and wellness of individuals supported by applying health maintenance and prevention strategies, accurate medication administration (as needed), and general knowledge of trauma-informed, person-centered strategies of care
  • Received NADSP (National Alliance of Direct Support Professionals) DSP Certified Level 1 and 2
  • Received American Heart Association CPR and First Aid Certification

Co-Manager

Rite Aid
Queens, NY
03.2016 - 11.2018
  • Provide leadership and development for associates by communicating career opportunities, providing regular performance feedback, and demonstrating RAPTAR (Recognition, Appreciation, Praise, Treat Associates Respectfully) behaviors
  • Enforce all policies and procedures to ensure excellent customer service is provided and to maximize P&L performance
  • Analyze operating reports and make recommendations for improvement
  • Managed all regulatory and compliance legislation and policies
  • Utilize Staffworks /Workforce Management software to complete schedule for 10 - 15 associates.

Education

Some College (No Degree) - Health Promotion Mangement

York College of The City University of New York
Jamaica, NY

Skills

  • Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
  • CPR and First Aid Certified
  • Materials Organization
  • Inventory Monitoring and Management
  • Business Management and Development
  • Front-End Operations
  • Hiring and Developing
  • Motivational Techniques
  • Project Development
  • Managing Multiple Projects

Timeline

Material specialist

Republic Airways
04.2019 - Current

Direct support specialist

A.H.R.C Nassau
04.2019 - 02.2020

Co-Manager

Rite Aid
03.2016 - 11.2018

Co-Manager

Finish Line/Macy's
08.2013 - Current

Some College (No Degree) - Health Promotion Mangement

York College of The City University of New York

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Allan Charles