Allan Gallup Jr
Fairfield,ME
Summary
Dynamic coach with a proven track record at T-Mobile, enhancing team performance through strategic training programs and effective communication. Skilled in process improvement and performance metrics, I foster employee engagement and accountability, driving operational efficiency and service excellence. Passionate about leadership development and team motivation, I create a collaborative work environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Coach
T-Mobile
Oakland, ME
10.2013 - 01.2026
- Developed training programs to enhance employee skills and performance.
- Facilitated team meetings to align goals and improve communication.
- Implemented process improvements that increased operational efficiency.
- Analyzed customer feedback to identify areas for service improvement.
- Evaluated coaching techniques, ensuring alignment with best practices and company standards.
- Established performance metrics to track team progress and drive accountability.
Security
Securitas Security Services USA
Bangor, ME
01.2012 - 10.2013
- Developed training programs to enhance employee skills and performance.
- Facilitated team meetings to align goals and improve communication.
- Implemented process improvements that increased operational efficiency.
- Analyzed customer feedback to identify areas for service improvement.
- Evaluated coaching techniques, ensuring alignment with best practices and company standards.
- Established performance metrics to track team progress and drive accountability.
Education
High School Diploma - General Studies
Dexter Regional High School
Dexter, ME06.2007
Skills
Team facilitation
Process improvement
Customer feedback analysis
Performance metrics establishment
Coaching technique evaluation
Goal alignment strategies
Communication skills
Performance accountability tracking
Conflict resolution skills
Leadership development
Employee engagement strategies
Strategic planning
Team performance optimization
Quality assurance methods
Group leadership
Effective communication
Personable and friendly
Building relationships
Team development
Team motivation
Motivational leadership style
Team bonding
Safety awareness
Team Training
Safety protocols
Performance evaluation
Operations management
Emergency response
Certification
First aid and cpr
Timeline
Coach
T-Mobile
10.2013 - 01.2026
Security
Securitas Security Services USA
01.2012 - 10.2013
High School Diploma - General Studies
Dexter Regional High School