Allan Gutierrez
Manassas,VA
Overview
2
2
years of professional experience
Work History
Drive-Thru Cashier
Cook Out
Manassas, Virginia
10.2025 - 12.2025
- Operated cash register and processed customer transactions efficiently.
- Handled food orders and ensured accuracy during busy drive-thru shifts.
- Provided excellent customer service to enhance guest satisfaction.
- Managed cash drawer, balancing funds at the end of shifts accurately.
- Collaborated with team members to ensure smooth service flow during peak hours.
- Received payment from customers and made change as needed.
Cashier Team Lead
Wendys Fast Food
Baldwin, New York
07.2025 - 09.2025
- Identified discrepancies between actual sales figures and expected totals.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Analyzed sales data reports to identify trends in customer buying habits.
- Completed paperwork related to personnel actions including hiring, terminations, transfers.
- Managed scheduling, payroll, and time off requests for team members.
Stocking Associate
Walmart
Uniondale, New York
05.2025 - 09.2025
- Stocked shelves with merchandise to maintain store appearance and organization.
- Assisted customers in locating products and answering inquiries about inventory.
Front End Customer Service Associate
Food Lion
Manassas, Virginia
05.2024 - 05.2025
- Assisted customers with inquiries and product selections.
- Followed up with customers after purchases were made to ensure they were satisfied with their purchase.
- Provided customers with product information, prices, availability, and delivery options.
- Demonstrated strong problem-solving skills when addressing customer issues.
- Greeted customers warmly upon entering the store or on the phone call.
Custome Service
Wawa
Manassas, Virginia
11.2023 - 08.2024
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Recognized by management for providing exceptional customer service.
- Analyzed system requirements to enhance technology solutions and user experience.
- Supported software testing and troubleshooting to ensure optimal system performance.
- Led technology projects to enhance system functionality and user experience.
- Developed software applications using programming languages and development frameworks.
- Analyzed existing applications to identify areas for improvement.
- Collaborated with stakeholders to define project scope and requirements.
Skills
- Cash handling
- Customer service
- Sales analysis
- Payment processing
- Inventory management
- Team collaboration
- Communication skills
- Time management
- Cleanliness maintenance
- Order verification
- Payment handling
- Safe food handling
- Quality control
- Problem-solving
- Menu memorization
- Stress tolerance
- Friendly and outgoing
- Cleaning and sanitation
- Employee training
- Team building
- Policies and procedures
- Electronic Payment Processing
- Active listening
- Food service
- POS systems operation
Timeline
Drive-Thru Cashier
Cook Out
10.2025 - 12.2025
Cashier Team Lead
Wendys Fast Food
07.2025 - 09.2025
Stocking Associate
Walmart
05.2025 - 09.2025
Front End Customer Service Associate
Food Lion
05.2024 - 05.2025
Custome Service
Wawa
11.2023 - 08.2024