Results-driven professional with extensive experience in the consumer packaged goods industry. Skilled in strategic planning, effective communication, and conflict resolution, contributing to process improvements and operational excellence.
Overview
26
26
years of professional experience
Work History
Quality Technician
Keurig Dr Pepper, Inc.
Knoxville, TN
03.2022 - Current
Monitored production processes to identify potential quality issues and recommend solutions.
Conducted root cause analysis on non-conforming materials, identified corrective actions, and reported findings to management.
Developed and maintained accurate quality records and documentation.
Applied quality tools and assisted in training team members as needed.
Reviewed specification changes and new product introductions for quality impact.
Embalmer Apprentice
SCI
Knoxville
01.2019 - 02.2022
Conducted embalming procedures using specialized equipment and chemicals.
Maintained sanitation standards in embalming room and work areas.
Prepared and accurately completed documentation and online entries related to services, cremation, and maintenance.
Prepared deceased individuals for viewing and funeral services.
District Sales Manager
Voortman Cookies
Knoxville
01.2018 - 01.2019
Led and coached a group of independent distributors to provide consistent optimal customer service and to identify and execute account development opportunities.
Created a productive work environment through effective communication, listening, organization, motivation, and following up through work with days and meetings.
Established, monitored, and maintained service frequency patterns for all assigned stores in a given territory.
Consultative selling to understand the customer needs, business goals, and objectives in order to optimize business results.
District Sales Manager
Kellogg's
Miami
06.2015 - 12.2018
Led a team consisting of 10 sales representatives to achieve a sales goal of $22,000,000 a year.
Developed and implemented execution strategies to achieve sales goals, market share, and growth targets.
Aligned with customer and sales teams to execute plans that delivered profitable sales, distribution, and display goals across all categories.
Monitored retail key performance indicators (KPIs) including sales volume, unsaleable product, returns and refusals through insights and reporting while partnering with account teams to drive the business.
Conducted formal coaching sessions and work with days on an ongoing basis and holding the team accountable to achieve goals through gap plan setting and employee development.
Grocery Manager
Publix
Charleston
12.2011 - 06.2015
Oversaw all daily operations and aspects of the grocery department including sales forecasting, planning, hiring, scheduling, and training which included 24 associates.
As a Manager In Charge (MIC) I was responsible for the daily operations of the total store in the absence of the Store Manager which included 121 associates.
Identified the customers needs to ensure they have the best possible shopping experience through special item requests, a well merchandised store, and limited out of stocks.
Retail Business Manager
Campbell Soup Company
Charleston
01.2006 - 11.2011
Managed retail conditions to impact competitively superior in store presence on key retail priorities.
Developed new selling materials for retail by creating sell sheets utilizing Power Point, Excel, IRI Data, and business trends.
Achieved 100% POG compliance, authorized distribution, and new item distribution.
Sales Representative
Nabisco
Myrtle Beach
06.2000 - 12.2005
Sold all headquarter authorized programs as well as incremental sales opportunities for a territory of 13 high volume stores.
Supervised merchandisers and managed resources to support the territory sales volume.
Continually monitored and ensured favorable sales versus refusals and returns for the territory.