Marc Norman
Phoenix,AZ
Summary
Dynamic technician with a proven track record at Axus Technology, excelling in equipment maintenance and hardware installation. Adept at problem-solving and collaborating with teams to enhance operational efficiency. Skilled in utilizing power tools and delivering exceptional customer service, ensuring optimal functionality and client satisfaction.
Overview
10
10
years of professional experience
Work History
Technician
Axus Technology
Chandler , Arizona
11.2018 - 03.2025
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
Delivery Driver
Fedex
Gilbert, Arizona
01.2017 - 10.2018
- Assisted warehouse personnel in packing orders when necessary.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Reported delays and accidents to stations using telephones or two-way radios.
Mental Health Counselor
Villa Esperanza Services
Pasadena, California
02.2015 - 12.2016
- Gained complete knowledge of relevant statutes, case laws, ethical codes and regulations to adhere to best practice standards for professional practice.
- Diagnosed and formulated treatment goals for patients utilizing current DSM.
- Led workshops focused on developing healthy coping strategies for managing stress.
Education
High School Diploma -
Blair High School
Pasadena, California06-2008
Some College (No Degree) - Fire Science
Pasadena City College
Pasadena, CASkills
- Equipment maintenance
- Customer service
- Problem solving
- Team collaboration
- Power Tools and Equipment
- Hardware installation
Timeline
Technician
Axus Technology
11.2018 - 03.2025
Delivery Driver
Fedex
01.2017 - 10.2018
Mental Health Counselor
Villa Esperanza Services
02.2015 - 12.2016
High School Diploma -
Blair High School
Some College (No Degree) - Fire Science
Pasadena City College