Dynamic and results-driven professional with extensive experience as a District Manager at Argus Property Management. Proven track record in enhancing operational efficiency and tenant satisfaction through strategic training and team leadership. Skilled in market analysis and customer relations, fostering strong partnerships to drive growth and improve service delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Allied Cash Advance
12.2022 - Current
Oversaw daily operations, ensuring compliance with policies and regulatory requirements.
Managed team performance through training, coaching, and development initiatives.
Implemented new company initiatives with my team to deliver strong results
Maintain a strict cash handling policy and regular training for safety
Cultivated strong relationships with customers to enhance service delivery and satisfaction levels.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Assisted with hiring, training and mentoring new staff members.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Operation Partner
Whatabrands
02.2022 - 10.2022
Developed and implemented strategic partnerships to enhance company growth and market presence.
Analyzed market trends to identify new business opportunities and drive expansion initiatives.
Stayed informed on industry developments and market trends to gain competitive advantage.
Networked with other professionals and organizations to expand contacts and opportunities.
Streamlined internal processes, fostering improved efficiency and productivity within the organization.
Implemented rigorous quality control measures, ensuring highest standards of service delivery.
District Manager
Argus Property Management
08.2017 - 09.2021
Streamlined operational processes to enhance property management efficiency across multiple locations.
Developed and implemented training programs for staff, improving service quality and tenant satisfaction.
Analyzed market trends to inform strategic decisions, driving competitive positioning within the property management sector.
Led cross-functional teams in executing property improvement projects, ensuring timely completion and adherence to budgets.
Fostered strong relationships with vendors and contractors, negotiating favorable terms to optimize resource allocation.
Conducted regular audits of properties, identifying areas for improvement that enhanced overall asset value.
Supervised various locations, enforcing high-quality standards of operation.
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.