Allan Bell
Athens,AL
Summary
Results-oriented professional with extensive experience in Customer Service, Service Writing, and Restaurant Management. Proven expertise in Quality Assurance, defect identification, and compliance with industry standards, utilizing precision measurement tools to optimize operational efficiency. Recognized for reliability, adaptability, and effective problem-solving skills, committed to collaboration and achieving optimal results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Quailty Inspector
MS Companies
01.2025 - Current
- Ensured quality standards by inspecting products for compliance and specifications.
- Assessed product dimensions using measurement tools for precise tolerance evaluation.
- Identified defects through root cause analysis, executing effective corrective actions.
- Collaborated with production teams to improve efficiency and enhance quality control.
- Established inspection procedures that increased consistency in quality assessments.
- Trained and supervised new inspectors on accuracy and quality protocols.
Food Truck Manager
Baskin-Robbins
10.2024 - 01.2025
- Ensured compliance with health regulations, maintaining safe food truck operations.
- Trained staff in service protocols, enhancing customer engagement and efficiency.
- Coordinated team schedules, optimizing coverage during peak service hours.
- Resolved customer inquiries promptly, boosting overall satisfaction and loyalty.
General Manager
Papa Murphy's
11.2023 - 04.2024
- Enhanced customer satisfaction by streamlining operations and service delivery.
- Established training programs for staff, ensuring consistent food quality and service.
- Reduced waste through cost control measures, maintaining high product quality.
- Identified sales trends to inform strategic decisions for menus and promotions.
- Optimized labor costs by coordinating team schedules during peak service hours.
- Ensured health regulation compliance by overseeing safe food handling practices.
Associate
Walmart
10.2022 - 03.2024
- Enhanced customer service response times through accurate information and follow-ups.
- Documented customer requests and vehicle issues in detailed work orders.
- Streamlined workflow efficiency by coordinating service tasks with technicians.
- Fostered team collaboration by training new staff on systems and processes.
- Boosted service quality and customer satisfaction through implemented feedback mechanisms.
Crew Member
Checkers & Rally's Drive-In Restaurants
08.2021 - 09.2022
- Enhanced guest satisfaction through exceptional customer service delivery.
- Ensured accurate transactions by operating point-of-sale system efficiently.
- Created a welcoming environment by maintaining cleanliness of dining area.
- Prepared food items according to safety standards in team collaboration.
- Trained new crew members on operational procedures and customer service protocols.
- Reduced waste by effectively managing inventory levels and stock rotation.
Education
High school or equivalent -
Adams Creek Homeschool
Havelock, NC06.2010
Skills
- Service writing
- Food Safety
- Communication skills
- Customer service
- English
- Retail Sales
- Food Handling
- Heavy lifting
- Food Service
- Typing (10 years)
- POS
- Basic math
- Automotive service
- Driving
- Food Preparation
- Meal Preparation
- Cash Handling
- Sales
- Delivery Driver Experience
- Organizational skills
- Restaurant Management
- Proficient in long-distance driving
- Quality assurance
- Tool use
- Employee supervision
- Cooking
- Kitchen Experience
- Computer skills
- Commercial driving
- Product inspection
- Visual inspection
- Excellent mathematical skills
- Dimensional inspection
Accomplishments
- Consistently met company standard times and individual productivity goals.
- Resolved product issue through consumer testing.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Certification
- Driver's License
- Delivery driver — Proficient November 2023 Interpreting instructions or signs and solving problems Full results: Proficient
- Sales skills — Proficient October 2023 Influencing and negotiating with customers Full results: Proficient
- Management & leadership skills: Impact & influence — Proficient February 2024 Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
- Work style: Reliability — Proficient July 2022 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Training
- Building Accountability into Your Culture Course completed by Allan Bell May 15, 2022 at 5:07PM UTC
- 57 minutes Top skills covered Organizational Culture, Leadership
- Delegating Tasks Course completed by Allan Bell May 15, 2022 at 5:06PM UTC
- 56 minutes Top skills covered Team Management, Delegation
- Hiring Your Team Course completed by Allan Bell May 15, 2022 at 5:04PM UTC
- 1 hour Top skills covered Talent Management
- Leading Productive Meetings (2018) Course completed by Allan Bell May 15, 2022 at 5:03PM UTC
- 1 hour 4 minutes Top skills covered Meeting Management
- New Manager Foundations (2022) Course completed by Allan Bell May 15, 2022 at 5:02PM UTC
- 1 hour Top skills covered Team Management
- Onboarding New Hires (2014) Course completed by Allan Bell May 15, 2022 at 5:01PM UTC
- 1 hour Top skills covered Employee Engagement
- Rewarding Employees Course completed by Allan Bell May 15, 2022 at 4:44PM UTC
- 57 minutes Top skills covered Employee Recognition
Work Preference
Work Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementFlexible work hoursPaid time offPaid sick leaveTimeline
Quailty Inspector
MS Companies
01.2025 - Current
Food Truck Manager
Baskin-Robbins
10.2024 - 01.2025
General Manager
Papa Murphy's
11.2023 - 04.2024
Associate
Walmart
10.2022 - 03.2024
Crew Member
Checkers & Rally's Drive-In Restaurants
08.2021 - 09.2022
High school or equivalent -
Adams Creek Homeschool