Allan Mnyeke
Lebanon,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Lead In House Marketing Coordinator
Wyndham Vacation Ownership
03.2022 - Current
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Increased customer engagement through the creation of compelling social media content and strategies.
- Boosted sales by designing and executing creative email marketing campaigns.
- Improved website traffic with the implementation of SEO best practices and keyword research.
- Planned and executed internal and external marketing events.
- Answered general marketing department inquiries by email, phone, and mail.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Solved customer challenges by offering relevant products and services.
- Recommended complementary purchases to customers, increasing revenue.
Route Sales Associate
Coca-Cola
01.2018 - 03.2022
- Increased customer satisfaction by maintaining strong product knowledge and providing exceptional service during sales visits.
- Boosted overall route sales revenue by establishing long-lasting relationships with clients and consistently upselling products.
- Streamlined delivery process for improved efficiency by optimizing route planning and effectively communicating with dispatchers.
- Enhanced customer experience, addressing concerns and resolving issues promptly to foster loyalty and repeat business.
- Developed tailored solutions for clients to meet their unique needs, resulting in increased revenue and strengthened partnerships.
- Built rapport with store personnel by conducting regular courtesy calls, fostering collaborative relationships across the supply chain.
- Provided comprehensive training for newly-hired Route Sales Associates, equipping them with the skills necessary for success in the role.
- Fostered a positive and inclusive team environment, encouraging open communication among colleagues for continuous improvement.
Education
BBA - Business Information Systems
Georgia State University
Atlanta, GA12.2020
Skills
- Strategic Planning
- Project Management
- Market Analysis
- Campaign Development
- Customer Service
- Marketing
- Negotiation and Persuasion
- Teamwork and Collaboration
- Staff Management
- Sales Support
- Training and Onboarding
- Market Research Analysis
Timeline
Lead In House Marketing Coordinator
Wyndham Vacation Ownership
03.2022 - Current
Route Sales Associate
Coca-Cola
01.2018 - 03.2022
BBA - Business Information Systems
Georgia State University