ALLAN MWESIGWA
Bowling Green,KY
Summary
Proven sales executive with a track record of exceeding sales targets and expanding customer relationships at MTN Uganda. Skilled in customer relationship building and sales strategy, adept at leveraging social media outreach for lead generation.
Overview
8
8
years of professional experience
Work History
Inside Sales Team Lead
MULTI CHOICE UGANDA
Kampala Uganda
09.2022 - 02.2023
- I managed to assist in meeting sales targets by proactively reaching out to potential clients through phone calls and emails.
- I conducted market research to identify new opportunities for widening the company''s client base.
- I supported outside sales representatives by scheduling appointments and preparing relevant materials for meetings.
- I assisted in streamlining the sales pipeline, tracking client interactions and updating CRM systems regularly.
- I proudly contributed to the development of an organized system for managing leads, ensuring timely follow-ups.
- I was able to leverage social media platforms to identify and engage with potential leads, contributing to a more robust sales pipeline.
- I managed to enhance team productivity with effective collaboration, sharing leads and market insights with colleagues.
- I managed time effectively to maximize daily outreach efforts while maintaining a high level of customer service quality.
- I assisted in creating customized presentations showcasing the company''s products or services tailored specifically towards each prospect market requirements.
- I participated in weekly sales meetings to discuss progress, share best practices, and set goals for future performance improvement.
- I maintained a professional demeanor during client interactions, fostering positive relationships and increasing repeat business.
- I developed strong product knowledge to effectively address customer inquiries and provide accurate information.
- I implemented feedback from supervisors to continuously improve communication skills and overall effectiveness within the role.
- I provided exceptional support during busy periods or staff shortages, demonstrating adaptability and commitment to team success.
- I improved lead conversion rates by promptly following up on inbound inquiries via phone or email communication channels.
- I increased customer engagement by providing tailored product recommendations and information.
- I collaborated with the marketing department to develop targeted promotions that resonated with the target audience, driving increased interest in company offerings.
- I assisted in the development of new training materials for incoming interns, ensuring they were prepared to succeed within their role.
- I generated detailed reports on personal performance metrics for management review, identifying areas of strength as well as opportunities for growth.
- I shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- I supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- I participated in sales meetings and presentations to gain knowledge and insight.
- I managed customer expectations and helped navigate sales processes.
Personal Sales Assistant
ARC SOALR UGANDA
08.2019 - 03.2020
- I analyzed market trends for insights into consumer behavior and preferences that guided targeted marketing campaigns.
- I enhanced client satisfaction by delivering exceptional customer service and resolving issues promptly.
- I assisted in training new hires, sharing best practices and helping them acclimate to the sales environment quickly.
- I provided valuable feedback to management on customer preferences, aiding in product development efforts.
- I collaborated with team members to achieve monthly sales targets, contributing to overall business growth.
- I attended events for networking opportunities, expanding the company's client base and generating leads.
- I supported inventory control measures by monitoring stock levels and communicating low supply alerts when necessary.
- I increased revenue with personalized sales strategies and persuasive communication techniques.
- I participated in weekly team meetings discussing progress towards goals and strategizing improvements based on performance data.
- I contributed to the development of sales materials, showcasing products in an appealing manner for increased interest from potential buyers.
- I maintained a comprehensive knowledge of products and services offered, enabling informed recommendations for diverse clientele.
- Conducted product demonstrations for potential customers, showcasing features and benefits that met their unique requirements.
- I assisted in organizing promotional events, driving brand awareness and attracting new clients through targeted marketing efforts.
- I greeted clients entering store to provide welcoming environment and friendly customer service.
- I maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders and labeled them in appropriate storage pending customer pick up.
- I tracked product substitutions and informed customers of changes.
Sales Executive
MTN UGANDA
02.2015 - 07.2019
- I achieved sales goals and service targets by cultivating and securing new customer relationships.
- I boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- I assisted in expanding market share with strategic territory planning and targeted prospects.
- I demonstrated expert product knowledge during client interactions, addressing questions or concerns confidently and offering solutions tailored specifically for them.
- I managed the sales pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- I delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- I fostered culture of continuous improvement, encouraging feedback and innovative ideas from sales team.
Education
BUSINESS LAW - BUSINESS LAW
01.2017
- Relevant Coursework: BUSINESS & LAW
Skills
- Customer Relationship Building
- Objection handling
- Upselling strategies
- Cold-calling
- Social media outreach
- Cross-selling tactics
- Sales strategy
- Sales Events
- Marketing
- Persuasion techniques
Timeline
Inside Sales Team Lead - MULTI CHOICE UGANDA
09.2022 - 02.2023
Personal Sales Assistant - ARC SOALR UGANDA
08.2019 - 03.2020
Sales Executive - MTN UGANDA
02.2015 - 07.2019
CAVENDISH UNIVERSITY UGANDA - BUSINESS LAW, BUSINESS LAW
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