Allan Ocaya
Irvine,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Resourceful Trader with 7 years of experience. Dedicated to raising profits through calculated risks and exceptional industry knowledge. Closes sales quickly with persuasive and energetic communication.
Overview
10
10
years of professional experience
Work History
Day Trader
Self Employed
Irvine, CA
08.2017 - Current
- Increased trading profits by employing effective risk management strategies.
- Managed a diverse portfolio of stocks, options, and other securities to maximize returns.
- Monitored economic news releases closely to capitalize on short-term market movements triggered by key events or data points.
- Maintained strict adherence to regulatory guidelines, mitigating potential risks and penalties associated with noncompliance.
- Achieved consistent returns by backtesting and fine-tuning trading strategies before implementing them in live markets.
Front Desk Clerk
EOS Fitness
Santa Ana, California
06.2019 - 08.2020
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used internal software to process reservations, check-ins and check-outs.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
Logistics Manager
United States Army
Colorado Springs, Colorado
08.2015 - 02.2019
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Managed vendor relationships, ensuring timely deliveries, accurate invoicing, and effective issue resolution.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
File Clerk
SHEFA
Saipan, Northern Marianas Island
06.2014 - 12.2014
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Examined, categorized, and sorted incoming documents.
- Created, implemented and monitored filing systems for easy retrieval of records.
Education
Bachelor of Arts - Finance
California State University - Fullerton
Fullerton, CA12.2023
Associate of Arts - Finance
Irvine Valley College
Irvine, CA12.2021
Skills
- Time Management
- Customer Service
- Hospitality services
- Administrative Skills
- Problem-Solving
- Reliability and punctuality
- Trading Psychology
- Quick Decision Making
Additional Information
Stock Market Trading Education:
- Umar Ashraf's In-Person Class
Los Angeles, CA — May 2019
Completed an intensive in-person course focusing on advanced stock market trading strategies. - Stock Market Labs Online Class
Comprehensive online program covering various aspects of stock market analysis and trading techniques. - Rake Trades Options Mastermind Class
Advanced training in options trading, emphasizing strategic approaches to market analysis and execution.
Day Trading Experience:
- Active day trader in stocks and options since 2017, utilizing technical analysis, market research, and strategic trading methodologies to achieve consistent results.
Timeline
Front Desk Clerk
EOS Fitness
06.2019 - 08.2020
Day Trader
Self Employed
08.2017 - Current
Logistics Manager
United States Army
08.2015 - 02.2019
File Clerk
SHEFA
06.2014 - 12.2014
Bachelor of Arts - Finance
California State University - Fullerton
Associate of Arts - Finance
Irvine Valley College