Allan Ocaya

Inputting Ticket Data: Entering ticket-related information (such as citations, fines, or fees) into the company's database or ticketing system.

Verifying Accuracy: Ensuring that all entered data is correct and matches the source documents, such as physical or electronic ticket records.

Updating Records: Modifying existing data when ticket statuses change, such as when fines are paid, disputes are filed, or tickets are dismissed.

Filing and Organizing Documents: Maintaining digital or physical files of the tickets and corresponding data for reference and compliance purposes.

Auditing and Correcting Data: Regularly reviewing entered data for inconsistencies or errors and correcting them as needed.

Handling Sensitive Information: Ensuring the confidentiality and security of ticket data, especially when dealing with personal or legal information.

Membership and Billing Management: Assisted members with billing inquiries, processed payments, and managed membership accounts, ensuring accurate and timely updates.

Customer Service: Provided exceptional customer service, addressing member concerns and resolving issues related to billing and membership benefits.

Record Keeping: Maintained accurate and confidential member records, including payment histories and contract agreements.

Scheduling and Coordination: Scheduled appointments and managed front desk operations, ensuring smooth coordination of services and member interactions.

Financial Transactions: Handled cash and credit transactions, reconciled daily receipts, and ensured proper documentation of all financial activities.

Budget and Cost Management: Managed budgets for logistics operations, monitored expenses, and ensured cost-effective resource allocation.

Inventory and Supply Chain Coordination: Coordinated inventory management, procurement, and distribution of supplies, ensuring accurate tracking and reporting.

Compliance and Documentation: Ensured compliance with military regulations and maintained detailed records of logistics activities, including financial transactions and resource allocation.

Team Leadership: Led and supervised a team, delegating tasks, providing training, and ensuring efficient and effective operations.

Reporting and Analysis: Prepared and presented reports on logistics operations, including cost analyses, budget forecasts, and efficiency metrics.

Guest Services and Billing Assistance: Assisted guests with inquiries regarding billing and provided information about hotel services and benefits.

Financial Transactions: Handled billing transactions for guest services, including room charges, dining, and other amenities, ensuring accuracy and confidentiality.

Record Keeping: Maintained detailed records of guest interactions, billing issues, and service requests, ensuring timely follow-up and resolution.

Coordination and Communication: Coordinated with front desk and other departments to ensure seamless guest experiences and accurate billing.

Problem Resolution: Addressed and resolved guest billing concerns, ensuring satisfaction and maintaining positive guest relationships.