Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Allan Oliver

Sheridan,IN

Summary

Proactive professional with 5+ years of terminal operations experience. Adept at planning long-term goals and day-to-day streamlining for organization. Successful at personal and worker safety with an exceptional eye for detail and commitment to efficiency.

Overview

10
10
years of professional experience

Work History

Transportation Supervisor

Kroger
Indianapolis, IN
01.2022 - Current
  • Lead new hire orientation and driver academy
  • Manage routing, driver supervision, and DOT compliance.
  • Improve working conditions for employees and fostered work environment that maximizes employee morale and engagement.
  • Oversee daily transportation by coordinating personnel, developing efficient routes and workload schedules for daily delivery requirements.
  • Monitor and maintain on-time delivery, reliability, service and performance.
  • Schedule and resolve repair and preventive maintenance on all vehicles and other essential equipment.
  • Maintain and analyze weekly NPS to maximize customer satisfaction and improve upon driver performance.

Assistant Terminal Manager

Blackhorse Carriers
Indianapolis, IN
03.2016 - 01.2022
  • Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.
  • Boosted accuracy in outbound and inbound operations by initiating quality control processes on incoming and outgoing freight.
  • Directed and monitored dispatching activities, including tracking, routing and dispatching transportation vehicles.
  • Handled customer complaints and revised process to improve service, boosting customer service on time reports.
  • Set terminal budgets and set goals to adhere to plans for terminal.
  • Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of customer products.
  • Hired, trained and educated all new employees to improve company performance and efficiency.
  • Performed human resource-related tasks by interviewing and hiring employees, performing weekly payroll and evaluating drivers.
  • Maintained composure and order when handling customer and employee injuries, incidents and accidents.
  • Coordinated and monitored maintenance and repair of company vehicles to provide timely servicing.

Delivery Driver

Zink Distributing Company
Indianapolis, Indiana
04.2014 - 03.2016
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Loaded truck and properly secured items to prevent damage for over 20 daily deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes
  • Communicated customer complaints, requests and feedback to company management for swift resolution.

Education

GED -

Warren Central High School
Indianapolis, IN
06.2008

Skills

  • Warehouse Operations
  • DOT / FMCSA Training and Compliance
  • Fleet Management and Maintenance
  • Team Building
  • New Hire On boarding and Training
  • Microsoft Office Suite
  • CMS / NPS Analysis

References

Stephenie Jackson

stephenie.jackson@kroger.com


Tyler Whitaker

tyler.whitaker@kroger.com


Jeremy Brinker

( 715 ) 533-4804

Timeline

Transportation Supervisor

Kroger
01.2022 - Current

Assistant Terminal Manager

Blackhorse Carriers
03.2016 - 01.2022

Delivery Driver

Zink Distributing Company
04.2014 - 03.2016

GED -

Warren Central High School
Allan Oliver