Allan Oliver
Sheridan,IN
Summary
Proactive professional with 5+ years of terminal operations experience. Adept at planning long-term goals and day-to-day streamlining for organization. Successful at personal and worker safety with an exceptional eye for detail and commitment to efficiency.
Overview
10
10
years of professional experience
Work History
Transportation Supervisor
Kroger
Indianapolis, IN
01.2022 - Current
- Lead new hire orientation and driver academy
- Manage routing, driver supervision, and DOT compliance.
- Improve working conditions for employees and fostered work environment that maximizes employee morale and engagement.
- Oversee daily transportation by coordinating personnel, developing efficient routes and workload schedules for daily delivery requirements.
- Monitor and maintain on-time delivery, reliability, service and performance.
- Schedule and resolve repair and preventive maintenance on all vehicles and other essential equipment.
- Maintain and analyze weekly NPS to maximize customer satisfaction and improve upon driver performance.
Assistant Terminal Manager
Blackhorse Carriers
Indianapolis, IN
03.2016 - 01.2022
- Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.
- Boosted accuracy in outbound and inbound operations by initiating quality control processes on incoming and outgoing freight.
- Directed and monitored dispatching activities, including tracking, routing and dispatching transportation vehicles.
- Handled customer complaints and revised process to improve service, boosting customer service on time reports.
- Set terminal budgets and set goals to adhere to plans for terminal.
- Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of customer products.
- Hired, trained and educated all new employees to improve company performance and efficiency.
- Performed human resource-related tasks by interviewing and hiring employees, performing weekly payroll and evaluating drivers.
- Maintained composure and order when handling customer and employee injuries, incidents and accidents.
- Coordinated and monitored maintenance and repair of company vehicles to provide timely servicing.
Delivery Driver
Zink Distributing Company
Indianapolis, Indiana
04.2014 - 03.2016
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Loaded truck and properly secured items to prevent damage for over 20 daily deliveries.
- Completed on-time deliveries by choosing best and most efficient routes
- Communicated customer complaints, requests and feedback to company management for swift resolution.
Education
GED -
Warren Central High School
Indianapolis, IN06.2008
Skills
- Warehouse Operations
- DOT / FMCSA Training and Compliance
- Fleet Management and Maintenance
- Team Building
- New Hire On boarding and Training
- Microsoft Office Suite
- CMS / NPS Analysis
References
Stephenie Jackson
stephenie.jackson@kroger.com
Tyler Whitaker
tyler.whitaker@kroger.com
Jeremy Brinker
( 715 ) 533-4804
Timeline
Transportation Supervisor
Kroger
01.2022 - Current
Assistant Terminal Manager
Blackhorse Carriers
03.2016 - 01.2022
Delivery Driver
Zink Distributing Company
04.2014 - 03.2016
GED -
Warren Central High School