Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Allan Russell

Irving,TX

Summary

I was a restaurant manager for 3 years. I was responsible for the day to day operations, such as: communicating with and maintaining a good interpersonal relationship with all clientele, maintaining and logging information, managing and scheduling employees, hiring, working with other managers/supervisors, ensuring all cash deposits are dropped off at the bank, being a quick thinker that is able to adjust to any dilemmas or set backs, if ever the supervisor was not present, I was trusted with the responsibility of running the area efficiently. All that to say, I have a lot of experience working with any and all kinds of people, problem solving and management.

Overview

5
5
years of professional experience

Work History

Store Manager

Texas Subs Inc
08.2021 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Assisted in recruiting, hiring and training of team members.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Interacted well with customers to build connections and nurture relationships.

Shift Manager

DiPasqua Enterprises
09.2019 - 06.2021
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Excelled in every store position and regularly backed up front-line staff.

Education

High School Diploma -

Aiken High School
Aiken, SC
05.2019

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Customer Service Management
  • Friendly and Positive
  • Customer Response
  • Delegating Work
  • Employee supervision and motivation

Accomplishments

    I was the one of the youngest Store Managers in the company.

Languages

Spanish
Limited Working

Timeline

Store Manager

Texas Subs Inc
08.2021 - Current

Shift Manager

DiPasqua Enterprises
09.2019 - 06.2021

High School Diploma -

Aiken High School

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Allan Russell