Allan Surara
Las Vegas
Summary
Dynamic security professional with extensive experience at Allied Universal Security Services, skilled in access control and CCTV surveillance. Proven ability to enhance safety and reduce incidents through vigilant monitoring and effective personnel screening. Recognized for high integrity and quick response in emergencies, ensuring a secure environment for all.
Overview
18
18
years of professional experience
Work History
Security Officer
Allied Universal Security Services
06.2022 - Current
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Armed Security Officer
Allied Universal Security Services
09.2015 - 05.2022
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked personnel ID badges and issued temporary credentials to visitors.
- Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Maintained confidentiality to protect sensitive information and prevent harmful release of information.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Controlled access to property to secure facility and grounds from unauthorized entry.
- Monitored CCTV cameras and alarm systems for security breaches.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Casino Floor Supervisor
Norwegian Cruise Line
08.2007 - 04.2015
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Oversaw area games to maintain security and compliance.
- Watched closely to catch errors and notified surveillance of irregularities.
- Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
- Monitored chips purchases, table inventories, and player win ratios.
- Minimized losses by setting and enforcing bank levels and table limits by game type.
- Responded to patron questions about functions of slot machines and explained how to use devices.
- Handled currency conversions into correct combinations of bills and coins to serve casino patron needs.
- Eliminated customer service issues by quickly resolving disputes and correcting problems.
- Advised security guards to accompany patrons with large slot payouts to rooms or vehicles.
- Established and maintained banks and table bet limits for each supervised game.
- Patrolled slot machine areas to identify patrons not complying with gaming rules and resolve concerns through prompt correction or removal.
- Enforced safety rules and reported or remove safety hazards as well as underage, intoxicated or disruptive guests.
- Enforced safety rules and removed safety hazards while monitoring gaming floors.
- Identified issues with malfunctioning slot machines and reported devices to maintenance department for service.
- Orchestrated staffing to support adequate disposition of dealers at monitored tables.
- Contacted security department to discuss potential or confirmed illegal activities and cheating.
- Monitored patrons for signs of compulsive gambling.
- Monitored game operations to enforce house rules as well as tribal, state and federal regulations.
- Performed paperwork required for monetary transactions.
- Listened effectively and used issue resolution skills to efficiently handle guest complaints and promote brand loyalty.
- Observed players for signs of cheating, notifying security staff of discovered evidence.
- Watched gamblers on floor to isolate cheaters by identifying card counting or marking cards.
- Trained, supervised and evaluated workers.
Education
No Degree - Certified Nursing Assistant
Oxnard Adult School
Oxnard California04-2009
Skills
- Stationary surveillance
- Investigation documentation
- Premises patrol
- Personnel screening
- High level of integrity
- Surveillance
- Access control
- First aid and CPR certified
- Alarm monitoring
- Security guard license
- CCTV surveillance
Timeline
Security Officer
Allied Universal Security Services
06.2022 - Current
Armed Security Officer
Allied Universal Security Services
09.2015 - 05.2022
Casino Floor Supervisor
Norwegian Cruise Line
08.2007 - 04.2015
No Degree - Certified Nursing Assistant
Oxnard Adult School
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